BCS Foundation Certificate in Business Change

Bringing and handling organisational change

ABOUT THE PROGRAM

Change is what occurs throughout the world and organisations are not left untouched by change. Organisational Change is different from the change in our daily lives. It effects the organisation and its members as a whole. Organisational Change is something which has to be handled very carefully. Sometimes, change may even effect the business or organisation in a way unwanted by the organisation i.e. adversely. This happens when professionals are either ready for change or cannot handle it properly.The BCS Foundation Certificate in Business Change course at MSP Training makes the delegates fully aware of the concepts of Business Change such that they are able to manage change in real-time situations.

  • Manage Change using latest tools and techniques

  • Understand What is Organisational Change along with its Principals

  • Learn about the different kinds of Business Change

  • Acquire, Deploy and Ensure successful change solutions in your organisation.

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

Includes

Exam Prepration Tips

It helps in preparation for the exam so that they can score well.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

PREREQUISITES

BCS Foundation Certificate in Business Change course does not have prerequisites.

TARGET AUDIENCE

The BCS Foundation Certificate in Business Change is an entry-level course for those who wish to know about the process and techniques used in bringing about business change. The course would be ideal for Project and System Managers.

WHAT WILL YOU LEARN?

During the course the delegates will learn about the following concepts:

  • Business and IS strategy
  • Business improvement definition
  • Business change design and implementation
  • Benefits management and realisation

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PROGRAM OVERVIEW

This course that deals with Organisational Change discuss the concepts involved therein in complete detail.It goes on to describe the prototypes and methodologies used to handle situations when a change occurs. It aims at using IT solutions to handle business change. These days any organisation that is not taking the help of Information Technology is certain to lag behind others. Yielding profits without the use of IT these days is something farfetched. The BCS Foundation Certificate in Business Change aims at those professionals who have a knack for bringing about business change in their organisation and understand that without change progress is not possible.

It is one of the courses of the knowledgebase module that can be taken to complete the International Diploma in Business Analysis Certification.


PROGRAM CONTENT

  • Business Change Principles
    • The distinction between IT projects, business change projects and the IT projects enabled with business change
    • How does IT drive and enable change?
    • The level of change in an organisation
    • The peculiarity between improving business operations and improving business information
    • IT as a core skill and the consequences for the outsourcing corporate model
    • The business change lifecycle
    • Business change life cycle - Its Stages
    • The identification, analysis and management of stakeholders
    • The business, project and external stakeholders
    • Stakeholders - roles and responsibilities
      • Sponsor/Senior Responsible Officer
      • Business Analyst Programme Manager
      • Project Manager
      • Business Change Manager
      • Business Actor
      • Developer
    • Aligning Business and IT
      • Supporting the organisation with the External Environment, the Idea, Task, Aims, Approach and Tactics, and the Enterprise Architecture
      • Business Environments for Organisations - External and Internal
        • Why understand external environment influences?
        • The internal organisational capability and the importance of analysing it
        • The importance of understanding culture
      • Corporate Cultures
      • National Cultures
      • The Culture Effects
      • Corporate and IT governance - Their significance to benefits management and risk management
      • Enterprise Architecture and its Elements
    • Definition of Business Improvement
      • Investigating the business situation: rationale and techniques
      • Holistic approach and systems thinking
      • Gap analysis: purpose and approach
      • Business requirements elicitation and analysis
      • The contents of the business case
        • Options
        • Costs
        • Benefits
        • Risks
        • Impacts
        • Decisions
      • Stakeholder responsibilities and the business case
      • The business case lifecycle
      • Programme definition
        • The change programme
        • The relationship between programmes and projects
        • The role of the programme office
  • Business Change Design
    • Aspects of organisational change
      • The organisation structure: boundaries and relationships
      • Organisation performance measurement
    • Aspects of people change
      • Defining roles and jobs
      • Defining required skills and competencies
      • Managing performance of individuals
      • Communications planning
    • Aspects of process change
      • The difference between functional and process views
      • Business process elements
      • ‘As is’ and ‘To be’ business processes
      • Modelling tasks
      • Improving business processes
    • Analysing and Modelling Information
      • Protyping Information management
      • Various kinds of information and their degrees
      • Prototyping Information and the representation of business rules
    • Aspects of information technology
      • Systems development lifecycles: bespoke and off the shelf software solutions
      • Architecture and service management concerns
    • Business Change Implementation
      • Planning the acquisition, deployment and acceptance
      • Finding the way out
        • Pros and cons of customized deployment
        • Advantages and Disadvantages of off the shelf software solutions
        • Business acceptance testing
      • Deploying the solution
        • Roles required to deploy business change
        • Approaches to deploying business change
        • The change process – unfreeze, transition, refreeze
      • Safeguarding appraisal recognition
        • Emotional influence of alterations
        • The cycle of learning
        • Recognising the forces that help and thwart change
      • Reviewing the change
        • Purpose of post-implementation review
        • The distinction between PIR and benefits review
      • Benefits Management and Realisation
        • Benefits management in the business change lifecycle
        • Organising profits
        • Investment appraisal Techniques
        • Benefits and the Balanced Business Scorecard, CSFs and KPIs
        • Roles and responsibilities in benefits management
        • The purpose, conduct and outcomes of a benefits review
        • Benefits realisation: significance and challenges

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ABOUT Maidstone

Maidstone, also known as the Garden of England is a large county town of the Kent with a population of around 107,627 according to 2011 census. The Medway River flows in the west-east direction connect the town to the Thames Estuary and Rochester and passes through the centre of the town.  The town served as an agricultural county of Kent. The history of the city found its root back before the Stone Age.  The town was affected by the Second World War, and the heavy industries were replaced by light industries and services. It has been suggested that the name of the town is derived from medestan, meaning stone of the people or stone of the maidens.

The education, maintenance of infrastructure and social services of the town are administrated by the Kent County Council. There are two constituencies in the town, one is Faversham and Mid Kent, and other is Maidstone and the Weald. Maidstone comprises various villages, hitherto settlements and hamlets including Barming, Sandling, Allington and Tovil.

History

The evidence of Roman settlement in the area found in the architectural buildings and villas of the town. The charter was granted in 1551, created the town as a borough. The Normans established an abbey, shire moot, hospitals and a college for priests. The Parliamentarian troops won over the Royalist forces in the Battle of Maidstone during the Second English Civil War in 1648. The town flourished with the arrival of stone quarrying, paper mills, brewing and the cloth industry. The cavalry barracks were built in the town to establish the permanent military presence in the 17th century and also known as Invicta Park Barracks

A number of outlying settlements and villages can be found in the modern town. The significant development of the town Maidstone General Hospital, which was built in 1983 on the outskirts of the town replaced 150 years old West Kent General Hospital located in Marsham Street. The Portland stone was used during the construction of county council offices between 1910 and 1913.  During the Irish Republican Army campaign, local pub serving Invicta Park Barracks was severally damaged by a bomb in 1975.  The major employers of the town include administrative, retail and service sectors and few industrial estates established on the outskirts provide the employment to the workforce of the town. Some residents also commute to the other towns including London for better job opportunities.

Economy

The major employer of the town was the Sharps toffee factory located in the central Maidstone flows until 1998.  The electrical engineer founded he loudspeaker manufacturer in 1961 and named after Kent Engineering and Foundry (KEF). They manufactured a loudspeaker in the late 19th century and named the Maidstone. The water system of the town is operated by Mid Kent Water and Southern Water. The major offices of the county are located in the centre of the town and many high-tech firms have started their operations in the surrounding business parks.  The town is ranked 50 in the United Kingdom for having largest retail floor space and higher shopping yields. The main shopping centres Fremlin Walk and Mall Maidstone are located in the town centre having the floor area of 32,500 square meters and 49,700 square meters respectively. Other recent developments such as multiplex cinema, nightclubs, restaurants and market square are contributing towards the economy of the city.

Education

There are 23 primary, 15 secondary and two special schools in the town. The town is also served by the grammar schools, and non-selective secondary schools include Invicta Grammar School, Cornwallis Academy, New Line Learning Academy, Valley Park School, Maidstone Grammar School and Oakwood Park Grammar School. The regional campus of the University for the Creative Arts is located on the west of the town.

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