ITIL® Intermediate Training

Explore ITIL® Intermediate Certification Stream

TOPIC INTRODUCTION

The professionals who are ITIL® Foundation Certification holder can attend ITIL® Intermediate certification courses. This training programme provides a modular structure in which each of the stages depicts the different focus on the IT Service Management. ITIL® Intermediate Certification consists of two categories. First is ITIL® Service Lifecycle and other is ITIL® Service Capability. After intermediate certification, the delegate can further proceed to ITIL® Managing Across the Lifecycle. The candidate will need to gain 22 credits from intermediate and managing across the lifecycle certification to qualify for the ITIL® Expert Certification.

  • BCS accredits all our ITIL® courses

  • Delivered by highly qualified and certified instructors

  • We provide training at luxury venues

  • Become ITIL® Expert with our ITIL® Training program

  • Achieve operational excellence by implementing activities and functions of ITIL® Frameworks

  • Key learning points and tutor support

ITIL® Intermediate Training Courses

ITIL® Service Lifecycle - Service Operation

MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle. In ITIL® Foundation part, the deleg...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle- Service Transition

ITIL® Service Lifecycle- Service Transition course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Servi...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle - Service Design

ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle- Service Strategy

ITIL® Service Lifecycle- Service Strategy course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service...

MORE INFO | ENQUIRE NOW

ITIL® Service Capability - Service Offerings & Agreements

MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle...

MORE INFO | BOOK NOW

ITIL® Service Capability - Release, Control & Validation

ITIL® Service Capability – Release, Control and Validation course focus on the practical application of Release, Control and Validation practices.

MORE INFO | BOOK NOW

ITIL® Service Capability - Planning, Protection and Optimisation

ITIL® Service Capability - Planning, Protection and Optimization course is designed to help the delegates in getting awareness of concepts and terminologies used to create an effective IT infrastruct...

MORE INFO | ENQUIRE NOW

ITIL® Service Lifecycle - Continual Service Improvement

ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Se...

MORE INFO | BOOK NOW

PROGRAM OVERVIEW

Intermediate Certifications includes two components and these components are further divided into the following parts:

ITIL® Service Lifecycle

  • ITIL® Service Lifecycle- Service Strategy (SS)
  • ITIL® Service Lifecycle- Service Design (SD)
  • ITIL® Service Lifecycle- Service Transition (ST)
  • ITIL® Service Lifecycle- Service Operation (SO)
  • ITIL® Service Lifecycle- Continual Service Improvement (CSI)

ITIL® Service Capability

  • ITIL® Service Capability- Operational Support and Analysis (OSA)
  • ITIL® Service Capability- Planning Protection and Optimisation (PPO)
  • ITIL® Service Capability- Release, Control and Validation (RCV)
  • ITIL® Service Capability- Service Offerings and Agreements (SOA)

 

What are the benefits of taking this course?

The delegate will learn to improve productivity within the organisation with the implementation of IT Service Management. The delegates or service providers will also be able to:

  • Optimise user experience
  • Manage and monitor the risk associated with services
  • Provide quality services
  • Show value to money

 Why choose MSP Training?

MSP Training is one of the leading training providers of ITIL® Certifications in the UK. Our instructors are certified and experienced, and the content delivered is of high quality. We ensure that the delegates go through each and every concept of the subject. With our ITIL® Training, the delegates can acquire the skills and knowledge required to work as ITIL® Certified professional. The candidates can also implement the learnt concepts within the organisation. MSP Training is trusted by many professionals and industry leading brands. Our help and support team is available 24*7 to handle the queries to the delegates that they may face. We offer flexible learning programs like online, on-site and classroom courses. We aim to build long-lasting relationships with our customers by providing quality services.


ITIL® Intermediate Training Enquiry

 

Enquire Now


----- OR -------

Reach us at 0800 0354 112 or info@msptraining.com for more information.

Overview of ITIL® 2011 Edition

 

Information Technology Infrastructure Library (ITIL®) aims to align IT services with the requirements of the business. ITIL® 2011 is the current form of ITIL®. ITIL® has published a series of five core volumes and each volume is a different phase of the service lifecycle.

ITIL® defines processes, principles, p...