ITIL® Online Expert

ITIL® is the most recognised certification in the field of Information Technology. Almost every organisation is implementing the principles of Service Lifecycle. This training is designed to provide a complete knowledge of various phases of the service lifecycle.

ITIL® Online Expert enables the delegates to gain knowledge regarding ITIL® Foundation, ITIL® intermediate certifications and ITIL® MALC certification.  This training is focused on the professionals who are interested in achieving knowledge of the ITIL® scheme in its whole.

ITIL® Online Expert training combines all intermediate courses into one package. During the training, the delegates will learn to gain a thorough knowledge regarding the concepts used in IT Service Management. The delegates must attain 22 credits before attending this course. This is the last level of the certification, and it leads to successful completion of the ITIL® training.

Benefits of ITIL® Expert Certification:

ITIL® Expert is the powerful tool with which one can improve overall employment and earning potential. Every organisation is adopting ITIL® concepts and best practices to fulfil the overall demand for IT service specialists. This certification ensures that the delegate has gained the advance knowledge with ITIL®. It acts as a notable booster in the resume of the candidate.

Introduction to Lifecycle track

• Service Strategy
• Service Design
• Service transition
• Service Operation
• Continual Service Improvement (CSI)
• Managing across the Lifecycle

Introduction to Capability Track

• Release, control and validation
• Service offerings and agreements
• Operational support and analysis
• Planning, protection and optimisation
• Managing across the Lifecycle