Microsoft Outlook Masterclass

ABOUT THE PROGRAM

The Microsoft Outlook Masterclass course helps the professionals to learn the uses of the most popular email client Microsoft Outlook. The delegates can, using Outlook, manage their contacts, take notes, schedule tasks as well as send mails and attachments. During the course the delegates will also learn about concepts such as spamming and phishing and the ways by which they can be avoided. Microsoft Outlook also helps its users to schedule meetings.

  • Get acquainted to the Microsoft Outlook email features

  • Send Attachments and images across the world

  • Flag your important messages

  • Manage Contacts, Tasks and Meetings

  • Obtain the Training from Certified Professionals

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The course does not come with any requirements but a decent understanding of the Windows O/S would be beneficial for the delegates.

TARGET AUDIENCE

The delegates who need to clear the Microsoft Office exam or upgrade themselves can sit for this course

WHAT WILL YOU LEARN?

  • Learn to Use the Quick Access Toolbar
  • Use Signatures to sign your mails in Outlook
  • Send Attachments
  • Insert images in Microsoft Outlook
  • Protect Your Mails from Spam
  • Understand the Concept of Phishing
  • Use the Calendar
  • Manage contacts using the People option
  • Schedule Meetings using Microsoft Outlook

Enquire Program

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PROGRAM OVERVIEW

Used primarily as an email Client, Microsoft Outlook can also be used as a personal information manager. Besides providing email services, Microsoft Outlook is equipped with tools such as the calendar, task manager, journal, and contact manager.

This 1 day course teaches the delegates tips and tricks of Microsoft Outlook along with the course so that the delegates are better able to harness the features of Microsoft Outlook. Almost all versions of Microsoft Outlook are covered by the course.


PROGRAM CONTENT

Understanding the etiquettes of e-Mail

  • Working of the e-Mail system
  • Benefits
  • The Email etiquette
  • Digital signatures in an e-Mail

Introducing Microsoft Outlook

  • Microsoft Outlook – The Basic Elements
  • Learn to Use The Outlook Ribbon
  • Understanding the Quick Access Toolbar
  • Understanding the Back Stage View
  • Customizing the Toolbar
  • MS Outlook and its features
  • The Folder pane and To Do bar
  • Learning to Write an email
  • Creating New Messages
  • Adding attachments
  • Adding importance
  • Request message receipts
  • Creating AutoSignature
  • Sending a CC and a BC
  • Conversation
    • Navigating the messages
    • Replying to messages
  • Adding comments to replies
  • Message Forwarding
  • Using Search to Find messaged

Working with Attachments

  • Understanding how to attach files
  • Attaching Inline Images
  • Previewing Attachments
  • Saving Attachments and Opening Attachments

Flagging Messages

  • Differentiate between Flags and Reminders
  • Flagging Messages
  • Send Messages with a Flag
  • Adding Reminders to the Messages
  • Customizing the Quick Click Flag
  • Removing Flags

Junk Email

  • Differentiate between
    • Spamming and Junk Email
    • Phishing and Junk Email
  • Know about the Junk Email Options
  • Marking Unwanted Messages as Junk
  • Changing Messages to Safe
  • Managing the Senders Lists
  • Blocked Senders List
    • Importing
    • Exporting
  • Deleting Junk Email

The Calendar

  • Using the Calendar
  • Changing the Arrangement of the Calendar
  • Displaying Specific Dates
  • Calendar Navigation
  • Changing Views
  • Adding a New Time Zone
  • Deleting a Time Zone
  • Creating Calendars
  • Multiple Calendars
  • Deleting and Sharing Calendar
  • The Weather Bar

People

  • Understanding People View
  • The Contact Form
  • Viewing Existing Contacts and Creating New Ones
  • Editing Contacts and Contact Details
  • Adding A Picture to the Contacts
  • Adding Contacts to an Existing Company
  • Print The Details of a Contact
  • Deleting Unwanted Contacts
  • Recovering Deleted Contacts
  • Adding Contacts from an Email
  • Pinning Contacts as Favourites
  • Contacting a Contact
  • Contacting a Contact from the People Peek
  • Forwarding Contacts
  • Creating Contact Groups
  • Using Contact Group
  • Using Partial Contact Groups
  • Removing Members from a Group
  • Linking Contacts

Tasks

  • Working with the To-Do List
  • Learn To Create Tasks
  • Working with Tasks
  • Changing Views
  • Sorting & Deleting Tasks
  • Task List Printing

Working with Rules

  • Understand Rules
  • Creating Rules from Templates
  • Specifying Rule Conditions
  • Specifying the Rule Actions
  • Specifying the Rule Exceptions
  • Checking the Rules
  • Testing the Rules
  • Managing Existing Rules

Scheduling Meetings

  • Create New Meeting
  • Add Attendees to A Meeting
  • Add meeting details
  • Add Contacts to an existing Meeting
  • Remove contacts from a meeting

Microsoft Outlook Masterclass Enquiry

 

Enquire Now


----- OR -------

Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Cardiff

Cardiff is the capital city of the Wales and county town of the historic South Glamorgan with a population of around 346,100 according to 2011 census.  The city is also known as the chief commercial city of the United Kingdom. The city is recognised as the most attractive tourist destination in the country and recorded 18.3 million visitors in 2010. The strategic location and geographical features played a crucial role in the developing the city as the largest coal port in the world. The city serves as a major base for most national sports and cultural institutions and forms part of the Eurocities network of the largest European cities. The Welsh office was built in the city in 1964, and it became an only centre of national administration. Until the 19th century, the city was the small town of the Wales, but with the arrival of industries and presence of major port for coal, transportation contributed towards the growth of the city. Some historians suggested that the city derived its name from earlier Welsh form Caerdyf meaning ‘the fort of the Taff’. Some previous studies also revealed that the name of the city is given in honour of nearby province governor during the construction of Roman fort. Later on, these have been rejected by modern scholars on linguistic grounds.

History

The early history of the city traced its root back to the Iron Age. The city formed part of Celtic British tribe during the Roman Conquest of Britain. In 75 AD, Romans built the fort at the opening of the River Taff, formed the northwestern boundary of the Cardiff. The fort also served as Isca Augusta (acted as border defences) military outposts for a long period. With the arrival of the civilian settlement, the fort has been demolished, and the Roman villa was discovered at Ely. A stone fortress was built similarly with the Saxon Shore Forts to safeguard the Britannia from raiders. Coins were found from the reign of Gratian depicted that the fort was demolished at the end of 4th century and last legions of Roman left the province of Britannia with Magnum Maximus.

The construction of Cardiff Castle began within the walls of the old Roman Fort, and it was substantially changed during the Victorian period. The city became the county town and free borough in the 15th century. At the same time, the Royal Charters were granted to the city and became a head port for collection of customs duties. The creator of modern Cardiff John Crichton was born in 1793 and spent the whole life in building the Cardiff docks. The town faced rapid growth with the construction of the dock and became the main port for exports of coal from the valleys of Rhymney and Cynon. The city was chosen as the site of the University College South Wales and Monmouthshire and got the status of the premier town in South Wales in 1893. The Maindy Barracks were built in the city at the end of 18th century to accommodate military permanently. The city captured a Roman Catholic Cathedral and granted the city status at the beginning of 19th century.During the interwar period, Cardiff docks entered into the phase of continued decline and faced a significant slump in demand for Welsh coal. Llandaff Cathedral and Cardiff Blitz were destroyed during the Second World War ended the linkage between Bute family and the Cardiff city. 

Economy

Industries played a significant role in the growth of the Welsh economy. The primary factors contributed towards the transformation of a small town into a big city was the coal demand as it was used in the manufacturing of iron and steel. The city has the most important and busiest coal port in the world, also known as Tiger Bay. The city is home to various notable companies related to education, public administration, infrastructure, insurance and health sectors such as British Gas, ING Direct, HBOS, The AA and SWALEC Energy.

Advantages of Using Outlook

Better Search

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