Microsoft Outlook Masterclass

ABOUT THE PROGRAM

The Microsoft Outlook Masterclass course helps the professionals to learn the uses of the most popular email client Microsoft Outlook. The delegates can, using Outlook, manage their contacts, take notes, schedule tasks as well as send mails and attachments. During the course the delegates will also learn about concepts such as spamming and phishing and the ways by which they can be avoided. Microsoft Outlook also helps its users to schedule meetings.

  • Get acquainted to the Microsoft Outlook email features

  • Send Attachments and images across the world

  • Flag your important messages

  • Manage Contacts, Tasks and Meetings

  • Obtain the Training from Certified Professionals

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The course does not come with any requirements but a decent understanding of the Windows O/S would be beneficial for the delegates.

TARGET AUDIENCE

The delegates who need to clear the Microsoft Office exam or upgrade themselves can sit for this course

WHAT WILL YOU LEARN?

  • Learn to Use the Quick Access Toolbar
  • Use Signatures to sign your mails in Outlook
  • Send Attachments
  • Insert images in Microsoft Outlook
  • Protect Your Mails from Spam
  • Understand the Concept of Phishing
  • Use the Calendar
  • Manage contacts using the People option
  • Schedule Meetings using Microsoft Outlook

Enquire Program

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PROGRAM OVERVIEW

Used primarily as an email Client, Microsoft Outlook can also be used as a personal information manager. Besides providing email services, Microsoft Outlook is equipped with tools such as the calendar, task manager, journal, and contact manager.

This 1 day course teaches the delegates tips and tricks of Microsoft Outlook along with the course so that the delegates are better able to harness the features of Microsoft Outlook. Almost all versions of Microsoft Outlook are covered by the course.


PROGRAM CONTENT

Understanding the etiquettes of e-Mail

  • Working of the e-Mail system
  • Benefits
  • The Email etiquette
  • Digital signatures in an e-Mail

Introducing Microsoft Outlook

  • Microsoft Outlook – The Basic Elements
  • Learn to Use The Outlook Ribbon
  • Understanding the Quick Access Toolbar
  • Understanding the Back Stage View
  • Customizing the Toolbar
  • MS Outlook and its features
  • The Folder pane and To Do bar
  • Learning to Write an email
  • Creating New Messages
  • Adding attachments
  • Adding importance
  • Request message receipts
  • Creating AutoSignature
  • Sending a CC and a BC
  • Conversation
    • Navigating the messages
    • Replying to messages
  • Adding comments to replies
  • Message Forwarding
  • Using Search to Find messaged

Working with Attachments

  • Understanding how to attach files
  • Attaching Inline Images
  • Previewing Attachments
  • Saving Attachments and Opening Attachments

Flagging Messages

  • Differentiate between Flags and Reminders
  • Flagging Messages
  • Send Messages with a Flag
  • Adding Reminders to the Messages
  • Customizing the Quick Click Flag
  • Removing Flags

Junk Email

  • Differentiate between
    • Spamming and Junk Email
    • Phishing and Junk Email
  • Know about the Junk Email Options
  • Marking Unwanted Messages as Junk
  • Changing Messages to Safe
  • Managing the Senders Lists
  • Blocked Senders List
    • Importing
    • Exporting
  • Deleting Junk Email

The Calendar

  • Using the Calendar
  • Changing the Arrangement of the Calendar
  • Displaying Specific Dates
  • Calendar Navigation
  • Changing Views
  • Adding a New Time Zone
  • Deleting a Time Zone
  • Creating Calendars
  • Multiple Calendars
  • Deleting and Sharing Calendar
  • The Weather Bar

People

  • Understanding People View
  • The Contact Form
  • Viewing Existing Contacts and Creating New Ones
  • Editing Contacts and Contact Details
  • Adding A Picture to the Contacts
  • Adding Contacts to an Existing Company
  • Print The Details of a Contact
  • Deleting Unwanted Contacts
  • Recovering Deleted Contacts
  • Adding Contacts from an Email
  • Pinning Contacts as Favourites
  • Contacting a Contact
  • Contacting a Contact from the People Peek
  • Forwarding Contacts
  • Creating Contact Groups
  • Using Contact Group
  • Using Partial Contact Groups
  • Removing Members from a Group
  • Linking Contacts

Tasks

  • Working with the To-Do List
  • Learn To Create Tasks
  • Working with Tasks
  • Changing Views
  • Sorting & Deleting Tasks
  • Task List Printing

Working with Rules

  • Understand Rules
  • Creating Rules from Templates
  • Specifying Rule Conditions
  • Specifying the Rule Actions
  • Specifying the Rule Exceptions
  • Checking the Rules
  • Testing the Rules
  • Managing Existing Rules

Scheduling Meetings

  • Create New Meeting
  • Add Attendees to A Meeting
  • Add meeting details
  • Add Contacts to an existing Meeting
  • Remove contacts from a meeting

Microsoft Outlook Masterclass Enquiry

 

Enquire Now


----- OR -------

Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Wolverhampton

Wolverhampton is a metropolitan borough and second largest part of the West Midlands with a population of around 249,470 according to 2011 census. The city was founded in 985, and the name of the city is derived from Wulfrun in the Anglo-Saxon period. Earlier, the city was developed as a market town particularly in the woollen trade. During the industrial era, it became a principal centre for steel production, cars and motorcycles manufacturing and coal mining. The city’s economy is based on the service sector as well as the engineering industry.

History

In 910, the city served as a battle site between the unified West Saxons and Mercian Angles against the raiding Danes. Initially, the city grew as a market town in 1179, but at that time the city did not own a royal charter for conducting a market and the matter brought to the attention of King John in 1204. The charter was eventually granted for holding a weekly market on a Wednesday by Henry III in 1258. The city was considered as one of the staple towns of the woollen trade in 14th and 15th century. The Wolverhampton Grammar School was founded in 1512 and known as one of the oldest active schools in the United Kingdom.

A large number of metal industries started their operations in the city from the 16th century onwards, including the iron and brass working and lock and key making. The city was affected by two great fires in 1590, and 1696 resulted in the destruction of 60 homes and left nearly 700 people homeless. The first fire engine was purchased at the beginning of 18th century after the second fire. The presence of extensive coal and iron deposits in the area contributed towards the wealth of the city in the Victorian era and huge amount of industries established in the city.

In 1837, the railways arrived the city and the first station was situated at Wednesfield Heath, also designated as a First Class station. The station was destroyed in 1965 and replaced by the centrally located station on Stour valley line. Wolverhampton railway works were settled in the city in 1849 and became Great Western Railway’s northern division workshop in 1854. During the Great Famine period of disease and mass starvation, a large number of immigrants from Wales and Ireland moved to the city in the 19th century. The city was represented politically by the longest serving MP in parliamentary history, Charles Pelham Villiers.

The city saw a large expansion in bicycle industry from 1868 to 1975 with the establishment of more than 200 bicycle manufacturing companies included Marston, Star and Viking. The large volume of bicycles manufacturers left the city between 1960 and 1970. The public housing development project started in the city after the end of the Great War provided 550 new council houses by 1923. The first large-scale housing development took place in the northeast part of the city, Low Hill estate had more than 2000 new council houses and became one of the largest housing estates in the United Kingdom at that time. Huge Asian immigrants were settled in the city during the period (1940-1960), and Sikh community from the Indian state of Punjab contribute approximately 9.1% of the city’s population.

Economy

The economy of the city was initially based on automobiles, manufacturing and engineering industries. These traditional industries have closed over the years. Presently, the city is largely based on the service industry including the sectors of education, hotels, public administration and health, provide 74% employment to the workforce of the city. Another major employer of the city provided job to 12000 employees is Wolverhampton City Council. The city is home to Birmingham Midshires, University of Wolverhampton, Marston’s and Carillion.

Advantages of Using Outlook

Better Search

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