Communication Fundamentals

Enhance your personal effectiveness in a professional environment

ABOUT THE PROGRAM

The Communication fundamentals course is designed to provide essential communication strategies and techniques required for making the messages more impactful and communicate confidently in any situation. The one day course enables the delegates to ensure a successful interaction in the community by developing strong relationships with community members and examine methods of conflict management and community engagement. The course introduces you to the principles of writing influential emails, conduct productive and focused meetings and presentation and develop communication approaches that are sensitive to interpersonal and cultural differences. During the course, the delegates will learn the various channels of communication, use multiple persuasion styles, manage virtual teams and communicate cross-culturally.

  • Develop fundamental business skills

  • Increase employability

  • Utilise the power of silence

  • Formal and informal styles of communication

  • Design more convincing presentations and focused meetings

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The Communication fundamentals course has no prerequisites.

TARGET AUDIENCE

The Communication fundamentals course is designed for:

  • Anyone who want to upgrade their communication skills
  • Anyone who wish to adapt their style to convey their message to different audiences and personalities

WHAT WILL YOU LEARN?

  • Identify the principles of effective communication in a range of media
  • Learn the methods for interpreting verbal and non-verbal forms of communication
  • Explore the fundamental goals of effective communication between communities
  • Understand the concept of cultural competency and describe its importance in negotiation, social animation, and group facilitation processes
  • Learn how to achieve the best outcome while using persuasion techniques with different types of personalities

Enquire Program

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PROGRAM OVERVIEW

Effective communication skills play a crucial role in the successful growth of any organisation and its individuals. The Communication fundamentals course helps the delegates to develop interpersonal and communication skills for communicating messages and present themselves confidently in any workplace situation efficiently and effectively. The main focus of the course is to provide delegates with a thorough understanding of various key tools and knowledge required for effective communication in order to develop stronger relationships. You will learn to draft persuasive message and enhance the professionalism and effectiveness of your work by avoiding common mistakes of communication.


PROGRAM CONTENT

Fundamentals of Communication

  • Describe the Listening process
  • Styles of effective listening
  • Types of nonverbal communication
  • Listening barriers
  • Tips for communication with diverse workplace spectators

Developing Writing Skills

  • Writing process
  • Selecting the best channel
  • Plain language
  • Proper tone
  • Familiar words
  • Negative and positive language
  • Inclusive language

Improving Writing Techniques

  • Concise wording
  • Repetitious words
  • Redundant words
  • Jargon, slang, and clichés
  • Outdated expressions
  • Proofreading

Oral Presentations, Meetings, and Telephone Communications

  • Preparing an oral presentation
  • Delivering a presentation
  • Planning and participating in productive meetings

Routine Letters

  • Letter of requests
  • Simple claim requests
  • Order requests

Memorandums and Email

  • Writing Process
  • Email
  • Memos

Letter and Memos that Persuade

  • Characteristics of a persuasive letter
  • The audience of a persuasive letter
  • Steps to writing a persuasive letter

Negative Messages

  • Define Negative word
  • Significance of a negative communication
  • Techniques for expressing a negative message

Informal Report

  • Types of reports
  • Guidelines for writing an informal report

Goodwill and Special Messages

  • Types of goodwill and individual messages
  • Writing goodwill messages
  • Opening Remarks and Housekeeping Items
  • Project Management Global Standards
  • The Project/Product Life Cycle Concept
  • Life Cycle Management
  • Initiating the Project
  • Developing a Project Charter
  • Planning the Project
  • Developing a Project Scope Statement
  • Performing a Stakeholder Analysis
  • Creating a WBS
  • Developing a Network Logic Diagram
  • Developing the Cost Baseline
  • Developing a Risk Register
  • Developing a Communications Management Plan
  • Opening Remarks, Housekeeping Items, Questions
  • Developing a Schedule Baseline
  • Project Change Control
  • Managing People
  • Developing a Project Management Plan
  • Executing, Monitoring and Controlling the Project
  • Project Kickoff/Launch Meetings
  • Project Execution
  • Closing the Project
  • Final Results
  • Lessons Learned

Communication Fundamentals Enquiry

 

Enquire Now


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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Chichester

Chichester is a District under the administration of Shire Country. It comes under the Southeast Region. The history of the town began with the settlement of the Roman Empire. The crucial part of the history is also associated with Anglo-Saxon times. The 12th-century cathedral is also situated here.  The oldest churches of the Britain and Several Historic Buildings are also constructed here. As per 2011 population census, the population of the town was 27 thousand.

History

When the Romans invaded, Chichester was the important gateway for them. This fact was confirmed by various settlements and storage structures built in the region. The north gate of the city connects Chichester and Silchester road. The original wall of the Roman city used to control the flow of the River Lavant. This wall stood up-to 1500 years. Georgian wall now replaced this wall after so many years. The area under Amphitheatre is now transformed into a park. With the use of the Romans walls around 878-879, Alfred the Great made it wholly fortified. The reserved soldiers of the brigade were used in case of the Emergency in various fields like Garrison. During the compilation of the Domesday Book, the population of the town was nearly 1500. The Roger de Montgomerie got the charge of Chichester after the Battle of Hastings. He got the charge owing to his brave efforts in the battle. There had been a great military presence until the services put an end in 2014.

Governance

It is well designated and nice cities to live in England. There are total 5 members in each ward and a total strength of the members comes to 20. The council house for Chichester has been running since 1731.  Andrew Tyrie is the MP of the city.

Geography and Climate

The city is located on the River Lavant. There are many ancient routes that meet here. It makes the city very favourable for the settlement. Inside the medieval walls, a large number of ancient structures found. There are many Grade I and Grade II buildings found in the Chichester Conservation area. The newly built canal basin and area in its vicinity are included in the City conservation area. Due to its Oceanic climate and location near to southern Britain, It has mild winters and cool summers. The sun rays fall directly on Chichester and it gets high sunshine to rest of the United Kingdom.

Religion

The Saint Richard of Chichester shrine constructed in the city’s Cathedral. The bell tower is not integrated into the main building of Cathedral. The city has a large number of the churches including other religious buildings. People gathered here for worship.

Transport

Chichester is the junction point of various roads. The prominently used by the commuters is A27 Coastal trunk road. This road covers the southern part of the town. Other motorways that connected with it are M275, M3 and M27. The city also has railway station. The bus Services are preferred by locals. The main service provider such as Compass Travel, Stagecoach in South Downs and a few more. The Chichester Airport is in the Northern Part of the city. The Centurion Way Is Icing on the cake for cyclists, Riders and Walkers.

Education

Chichester Free School, the Bishop Luffa School are three secondary schools in Chichester. In 2016, Chichester High School becomes coeducational institution after merging of High School for boys and girls. The Chichester is proficient in providing Vocational courses in various fields. The University of Chichester not only has its proficiency in academics but also provides vocational courses. St Richard’s Hospital has been providing its services since World War II.

Essential Communication Skills

In today’s t...