ITIL® Training

Get familiar with ITIL® Framework and related terminologies

TOPIC INTRODUCTION

ITIL® Training introduces a methodology of ITIL® framework that comprises a series of qualifications focusing on various aspects of ITIL® best practice. The organisations who want to improve the efficiency of key business capabilities can use ITIL® Framework within their projects. These capabilities may include IT Service Management, Program, project and security.

  • PeopleCert accredits all our ITIL® courses

  • Delivered by highly qualified and certified instructors

  • Become ITIL® Expert with our ITIL® Training program

  • We provide training at luxury venues

  • Achieve operational excellence by implementing activities and functions of ITIL® Frameworks

  • Key learning points and tutor support

ITIL® Training Courses

ITIL® Foundation

ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and act...

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ITIL® Practitioner

ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metri...

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ITIL® Foundation and Practitioner

ITIL® Foundation & Practitioner is a 5-days training that includes ITIL® Foundation and ITIL® Practitioner course collectively. In ITIL® Foundation part, the delegates will get to know about the basi...

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ITIL® Service Lifecycle - Service Operation

MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle. In ITIL® Foundation part, the deleg...

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ITIL® Service Lifecycle- Service Transition

ITIL® Service Lifecycle- Service Transition course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Servi...

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ITIL® Service Lifecycle - Service Design

ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to...

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ITIL® Service Lifecycle- Service Strategy

ITIL® Service Lifecycle- Service Strategy course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service...

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ITIL® Service Lifecycle - Managing Across The Lifecycle

ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course...

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ITIL® Service Capability - Service Offerings & Agreements

MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle...

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ITIL® Service Capability - Release, Control & Validation

ITIL® Service Capability – Release, Control and Validation course focus on the practical application of Release, Control and Validation practices.

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ITIL® Service Capability - Planning, Protection and Optimisation

ITIL® Service Capability - Planning, Protection and Optimization course is designed to help the delegates in getting awareness of concepts and terminologies used to create an effective IT infrastruct...

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ITIL® Service Lifecycle - Continual Service Improvement

ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Se...

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ITIL® Overview

MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how...

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PROGRAM OVERVIEW

ITIL® is a structured approach in which ITIL® Foundation is the initial course and goes to higher levels in the certification scheme. Each certificate will contribute some points towards the ITIL® Expert Level.

ITIL® Training includes the following certifications:

  • ITIL® Foundation
  • ITIL® Practitioner
  • ITIL® Service Capability
  • ITIL® Service Lifecycle
  • ITIL® Managing Across the Service Lifecycle

 

Why should I take ITIL® Training?

There are various benefits of becoming ITIL® Certified. One of them is improved productivity within the organisation by implementing IT service management.  By adopting ITIL® in the organisation, the service providers will be able to:

  • Optimise the experience of user so that they become your permanent customer
  • Show the value for money. No matter if it is customer or some business
  • Improve the organisational productivity by supporting the result or outcome.
  • Enable the change the business to adopt the updated technology within the organisation
  • Effectively manage and control the risk associated while fulfilling the business requirement
  • Improve the organisational services to lead the market continually

 

Why choose MSP Training?

MSP Training is one of the leading training providers of ITIL® Certifications in the UK. Our instructors are certified and experienced. The training includes latest or updated study material with the best quality. MSP Training is trusted by many professionals and industry leading brands throughout the UK. Our support team is available 24*7.


DATES, PRICES AND EVENTS

Course Name Dates Duration Price
ITIL® Foundation and Practitioner 01/04/2019 Bristol
5 days
£3295
ITIL® Foundation and Practitioner 17/06/2019 Bristol
5 days
£3295
ITIL® Foundation and Practitioner 02/09/2019 Bristol
5 days
£3295
ITIL® Foundation and Practitioner 09/12/2019 Bristol
5 days
£3295

ABOUT Bristol

  A city as well as a county in South West England, the Bristol city is the 12th largest in England in terms of area and 10th in terms of population. According to the latest census conducted in 2017, Bristol has a citizen strength of 454,200.

Bristol received its royal charter in 1155 AD and till the 14th century, it remained divided between Gloucestershire and Somerset before becoming a county itself. Bristol remained in a strong financial position during the 13th to the 18th century as it stood third in England in terms of tax receipts. It was only during the Industrial Revolution that the cities of Birmingham, Manchester and Liverpool surpassed Bristol. The currency in use in Bristol is also the largest being used in the United Kingdom – the Bristol Pound.

As far as education is concerned, Bristol houses two universities – The University of Bristol and the University of the West of England. Besides it also houses sporting and artistic venues such as the Spike Island, Memorial Stadium and Ashton Gate.

Bristol has been known for explorations since long. Explorers have many times visited the North Americas on their ships. John Cabot, the first European to visit the North America since the Vikings started his voyage from Bristol. Ships from Bristol also carried slaves from Africa to Americas during the 18th and the 19th centuries. In 1807 2000 slave ships carried 500,000 slaves to the Americas from Africa.

Sports

The city of is home to clubs playing almost every sport such as football, rugby, cricket, basketball and many others. Bristol City and Bristol Rovers‍ are the Football League clubs in Bristol. The former club, Bristol City, was formed in 1897 and within a span of 10 years they ended up as runner-ups in 1907 in the Division One league. In 1909 they ended up as runner-ups in FA Cup final. However, they started sinking thereafter and by 1982 declared themselves to be bankrupt. In 2007 they got promoted to the second tier of the English League where they lost to Hull City in the playoffs for being promoted to the Premier League.

Bristol Rovers came into existence in 1883 and since then have won Division Three South in 1952–53 and Division Three in 198990 and the Watney Cup in 1972. They ended up as runners-up in 2006-2007 for the Johnstone's Paint Trophy.

The Bristol also plays rugby. Formed in 1888, Bristol Rugby was earlier known as Bristol Football Club. Since 1888, the club has been constantly performing at very high levels of the game.

Gloucestershire County Cricket Club is known to play county cricket at the Bristol County Ground. The Bristol County Ground is also known as the only international sports ground in the south west of England. The club won 9 trophies between 1999 and 2006. During this period it also acquired a double-double by winning both the Benson & Hedges trophy and the C& G trophy in two consecutive years i.e. 1999 and 2000.

Transport

There are two main railway stations in Bristol - Bristol Temple Meads and Bristol Parkway. Bristol Temple Meads offers fast-running trains to local, regional, London Paddington and CrossCountry trains. There are such trains running from Bristol Parkway also that connect to Cardiff Central, Swansea, and London Paddington. There are Cross-Country services to the North East and Birmingham. The South Western Railway also offers some limited service to London Waterloo via Clapham Junction.

Bristol is also coming up with a new bus rapid transit system or the Metrobus that will provide a faster and better bus service to reduce overcrowding. This system of rapid transportation will be able to run concurrently on both bus lanes as well as secluded and directed busways.

Overview of ITIL® 2011 Edition

Information Techno...