ITIL® Training

Get familiar with ITIL® Framework and related terminologies

TOPIC INTRODUCTION

ITIL® Training introduces a methodology of ITIL® framework that comprises a series of qualifications focusing on various aspects of ITIL® best practice. The organisations who want to improve the efficiency of key business capabilities can use ITIL® Framework within their projects. These capabilities may include IT Service Management, Program, project and security.

  • PeopleCert accredits all our ITIL® courses

  • Delivered by highly qualified and certified instructors

  • Become ITIL® Expert with our ITIL® Training program

  • We provide training at luxury venues

  • Achieve operational excellence by implementing activities and functions of ITIL® Frameworks

  • Key learning points and tutor support

ITIL® Training Courses

ITIL® Foundation

ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and act...

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ITIL® Practitioner

ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metri...

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ITIL® Foundation and Practitioner

ITIL® Foundation & Practitioner is a 5-days training that includes ITIL® Foundation and ITIL® Practitioner course collectively. In ITIL® Foundation part, the delegates will get to know about the basi...

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ITIL® Service Lifecycle - Service Operation

MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle. In ITIL® Foundation part, the deleg...

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ITIL® Service Lifecycle- Service Transition

ITIL® Service Lifecycle- Service Transition course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Servi...

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ITIL® Service Lifecycle - Service Design

ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to...

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ITIL® Service Lifecycle- Service Strategy

ITIL® Service Lifecycle- Service Strategy course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service...

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ITIL® Service Lifecycle - Managing Across The Lifecycle

ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course...

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ITIL® Service Capability - Service Offerings & Agreements

MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle...

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ITIL® Service Capability - Release, Control & Validation

ITIL® Service Capability – Release, Control and Validation course focus on the practical application of Release, Control and Validation practices.

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ITIL® Service Capability - Planning, Protection and Optimisation

ITIL® Service Capability - Planning, Protection and Optimization course is designed to help the delegates in getting awareness of concepts and terminologies used to create an effective IT infrastruct...

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ITIL® Service Lifecycle - Continual Service Improvement

ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Se...

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ITIL® Overview

MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how...

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PROGRAM OVERVIEW

ITIL® is a structured approach in which ITIL® Foundation is the initial course and goes to higher levels in the certification scheme. Each certificate will contribute some points towards the ITIL® Expert Level.

ITIL® Training includes the following certifications:

  • ITIL® Foundation
  • ITIL® Practitioner
  • ITIL® Service Capability
  • ITIL® Service Lifecycle
  • ITIL® Managing Across the Service Lifecycle

 

Why should I take ITIL® Training?

There are various benefits of becoming ITIL® Certified. One of them is improved productivity within the organisation by implementing IT service management.  By adopting ITIL® in the organisation, the service providers will be able to:

  • Optimise the experience of user so that they become your permanent customer
  • Show the value for money. No matter if it is customer or some business
  • Improve the organisational productivity by supporting the result or outcome.
  • Enable the change the business to adopt the updated technology within the organisation
  • Effectively manage and control the risk associated while fulfilling the business requirement
  • Improve the organisational services to lead the market continually

 

Why choose MSP Training?

MSP Training is one of the leading training providers of ITIL® Certifications in the UK. Our instructors are certified and experienced. The training includes latest or updated study material with the best quality. MSP Training is trusted by many professionals and industry leading brands throughout the UK. Our support team is available 24*7.


ITIL® Training Enquiry

 

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Reach us at 0800 0355 832 or info@msptraining.com for more information.

ABOUT Bromley

Bromley is located at a distance of around 15 km (9.3) miles in south east of Charing Cross. It is a one of the major district of south-east London England. Bromley was referred as Bromelag in early AD862. According to 2001 Census, the population of Bromley was 309,392. According to area, Bromley is the largest borough in London.

History

See of Rochester has a close connection with the history of Bromley. To create the Manor of Bromley in AD 862 the land was provided by King of Kent named Ethelbert. Until 1845 this land was owned by the Bishops of Rochester.  Later Coles Child, purchased Bromley Palace and he was a wealthy local merchant and philanthropist. Bromley formed an ancient parish in the Sutton-at-Hone lathe of Kent and the Bromley and Beckenham hundred. The Local Government Act 1858 was adopted by parish and a local board was formed in 1867. From 1924, Bromley became part of the London Traffic area. From 1933, Bromley formed a part of London Passenger Transport Area. In 1965, Bromley became a part of the recently created Greater London. After the First World War, Bromley town development was sufficiently complete. Large number of houses, industrial buildings and modern houses were replaced. In last 20 years, large area of town centre has been reconstructed to include large glades shopping centre. This resulted in loss of town centre housing area. Bromley High School was established on 18th January 1883. It is the 13th school of GDST (Girls Public Day School Trust). The opening of this school marked the significance of higher education for the girls. This school provided high levels of Scholarship and lay more emphasis in language. Headmistress of this school , Miss Heppel was expert in French.

 Culture

Bromley has many theatres. The Bromley Little Theatre close to Bromley North railway station and the Churchill Theatre in the town centre are well known among them. Bromley has a central library with a large book stock, reference library, Internet and Wi-Fi access. A four-screen site in Bromley is owned by Empire Cinemas. Morris dancer’s team is owned by Bromley.

Geography

In the BR postcode area, Bromley is a post town. BR1 covers areas like Sundridge Park, Bromley, Bickley and a part of Downham. The BR2 covers Shortlands, Hayes and Bickley and Bromley Common.

Economy

In the London Plan, Bromley is known as one of the major metropolitan centres. The town is having a large retail area which includes The Glades centre, a pedestrianised High Street and the main shopping mall. The retailers included by shopping area are Russell & Bromley, Gap and Oasis.

Governance

Bob Neil is the current MP of Bromley. The town is located in the Bexley and Bromley constituency and James Cleverly is London Assembly member of the same constituency. Harold Macmillan is Bromley's most famous MP.

Transport

Railway

Bromley mainly has two railway stations:

Bromley North station provide services to Charing Cross and London Bridge by changing at Grove Park. Bromley South station via Herne Hill, Kentish Town via Blackfriars, provide services to London Victoria. Trains are available to many stations including Gillingham, Orpington, Sevenoaks via Swanley, and Ashford International via Maidstone East.

Buses

Many means of transport for London services serve Bromley. These services connect Bromley with areas including Beckenham, Orpington, Crystal Palace, Bexleyheath, Catford, Chislehurst, Grove Park, Croydon, Eltham, Hayes, Lewisham, New Addington, Sidcup, Penge, and West Wickham.

Landmarks

On 16 April 1941, due to enemy action, the parish church of St Peter and St Paul was damaged. St Paul church is now located on Church Road. In Bromley, the most significant historic building is Bromley College located on London Road. Martin's Hill, Church House Gardens, College Green, Queen’s Garden and Library Gardens are the central public open spaces. Another well-known parish church is St Mark's which is standing on Westmoreland Road.

Overview of ITIL® 2011 Edition

Information Techno...