ITIL® Training

Get familiar with ITIL® Framework and related terminologies

TOPIC INTRODUCTION

ITIL® Training introduces a methodology of ITIL® framework that comprises a series of qualifications focusing on various aspects of ITIL® best practice. The organisations who want to improve the efficiency of key business capabilities can use ITIL® Framework within their projects. These capabilities may include IT Service Management, Program, project and security.

  • PeopleCert accredits all our ITIL® courses

  • Delivered by highly qualified and certified instructors

  • Become ITIL® Expert with our ITIL® Training program

  • We provide training at luxury venues

  • Achieve operational excellence by implementing activities and functions of ITIL® Frameworks

  • Key learning points and tutor support

ITIL® Training Courses

ITIL® Foundation

ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and act...

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ITIL® Practitioner

ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metri...

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ITIL® Foundation and Practitioner

ITIL® Foundation & Practitioner is a 5-days training that includes ITIL® Foundation and ITIL® Practitioner course collectively. In ITIL® Foundation part, the delegates will get to know about the basi...

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ITIL® Service Lifecycle - Service Operation

MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle. In ITIL® Foundation part, the deleg...

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ITIL® Service Lifecycle- Service Transition

ITIL® Service Lifecycle- Service Transition course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Servi...

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ITIL® Service Lifecycle - Service Design

ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to...

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ITIL® Service Lifecycle- Service Strategy

ITIL® Service Lifecycle- Service Strategy course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service...

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ITIL® Service Lifecycle - Managing Across The Lifecycle

ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course...

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ITIL® Service Capability - Service Offerings & Agreements

MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle...

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ITIL® Service Capability - Release, Control & Validation

ITIL® Service Capability – Release, Control and Validation course focus on the practical application of Release, Control and Validation practices.

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ITIL® Service Capability - Planning, Protection and Optimisation

ITIL® Service Capability - Planning, Protection and Optimization course is designed to help the delegates in getting awareness of concepts and terminologies used to create an effective IT infrastruct...

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ITIL® Service Lifecycle - Continual Service Improvement

ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Se...

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ITIL® Overview

MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how...

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PROGRAM OVERVIEW

ITIL® is a structured approach in which ITIL® Foundation is the initial course and goes to higher levels in the certification scheme. Each certificate will contribute some points towards the ITIL® Expert Level.

ITIL® Training includes the following certifications:

  • ITIL® Foundation
  • ITIL® Practitioner
  • ITIL® Service Capability
  • ITIL® Service Lifecycle
  • ITIL® Managing Across the Service Lifecycle

 

Why should I take ITIL® Training?

There are various benefits of becoming ITIL® Certified. One of them is improved productivity within the organisation by implementing IT service management.  By adopting ITIL® in the organisation, the service providers will be able to:

  • Optimise the experience of user so that they become your permanent customer
  • Show the value for money. No matter if it is customer or some business
  • Improve the organisational productivity by supporting the result or outcome.
  • Enable the change the business to adopt the updated technology within the organisation
  • Effectively manage and control the risk associated while fulfilling the business requirement
  • Improve the organisational services to lead the market continually

 

Why choose MSP Training?

MSP Training is one of the leading training providers of ITIL® Certifications in the UK. Our instructors are certified and experienced. The training includes latest or updated study material with the best quality. MSP Training is trusted by many professionals and industry leading brands throughout the UK. Our support team is available 24*7.


DATES, PRICES AND EVENTS

Course Name Dates Duration Price
ITIL® Foundation and Practitioner 02/09/2019 Glasgow
5 days
£2495
ITIL® Foundation and Practitioner 16/12/2019 Glasgow
5 days
£2495
ITIL® Foundation and Practitioner 13/01/2020 Glasgow
5 days
£2495
ITIL® Foundation and Practitioner 23/03/2020 Glasgow
5 days
£2495
ITIL® Foundation and Practitioner 01/06/2020 Glasgow
5 days
£2495
ITIL® Foundation and Practitioner 20/07/2020 Glasgow
5 days
£2495
ITIL® Foundation and Practitioner 07/09/2020 Glasgow
5 days
£2495
ITIL® Foundation and Practitioner 16/11/2020 Glasgow
5 days
£2495

ABOUT Glasgow

Glasgow, with a population of 1,057,600, is the biggest city in Scotland. Not only this, it is also the fourth biggest city in the whole of UK after London, Birmingham and Manchester in terms of population. Glasgow is situated on the River Clyde in the West Central Lowlands of the country. Citizens of Glasgow are known as “Weegithe es”.

Places of Interest

Glasgow is home to various places that attract visitors every year.  Some of the famous attractions of Glasgow have been listed below:

  • Glasgow City Chambers: It is the most magnificent building that dictates the story of wealth and its industrial prosperity as the Second City of the Empire. It is a building that is an instant favourite among all who visit this beauty. The building was inaugurated by Queen Victoria in the late 1880’s and even today it is the headquarter of the city councils. There is a statue of the Queen with Truth above her. According to locals, the statue is their version of “The Statue of Liberty”.
  • Glasgow Cathedral: The Reformation that happened in 1560’s in Scotland was a troubled time for the country. Many buildings famed for their architecture, collapsed. However, it was the Glasgow Cathedral that stood the test of times. It is considered to be a superb building of the medieval era. The building is said to have been built somewhere between the 13th and the 15th Interestingly, the building was built at the place where the patron saint and founder of the city, St. Mungo was laid to rest. The place is his shrine.The Glasgow Cathedral is home to a crypt that was built in the 13th century. The crypt houses the body of St. Kentigern.
  • Glasgow Museums: The city is home to eight museums each of which have a rich collection of various artworks from the past as well as the present. The list follows:
    • St Mungo Museum of Religious Life and Art and Provand's Lordship
    • Gallery of Modern Art
    • Scotland Street School Museum
    • Kelvingrove Art Gallery and Museum
    • People's Palace and Winter Gardens
    • The Burrell Collection
    • Glasgow Museums Resources Centre
    • Riverside Museum

 The museums have abundant of rare artworks, collection of different type of furniture, arms and armaments, and what not. All the Glasgow Museums have free admission and their sections for the kids as well where they not only have fun, they also learn. The accompanying shopping centres in some of the museums also sell replicas of the artworks.

  • Glasgow Cross: The Glasgow Cross is medieval architecture building. It houses a Clock Tower that used to be a part of the City Chambers that was destroyed by fire in 1926. The building also houses another hexagonal shape building the Tolbooth.
  • Glasgow is also famous for its bridges. The Tradeston Pedestrian Bridge, Kingston Bridge, and the Clyde Arc are just some of them.The Tradeston crosses the River Clyde on the east of the M8 motorway while the Kingston Bridge crosses the River Clyde carrying the M8 motorway along with it.The Clyde Arc is a new bridge and also has a wonderful curved design as it crosses the bridge.
  • Parks: Besides museums and bridges forming the pride of Glasgow, the parks also help in promoting the city tourism. Some of the major parks that the visitors could come across in Glasgow are listed below:
    • Bellahouston Park
    • Botanic Gardens
    • Glasgow Green
    • Kelvingrove Park
    • Mugdock Park
    • Queen’s Park
    • Strathclyde Country Park
    • Victoria Park
      • Fossil Grove: Part of the Victoria Park, this is open in summers only.
    • Tollcross Park

 

 

Overview of ITIL® 2011 Edition

Information Techno...