ITIL® Training

Get familiar with ITIL® Framework and related terminologies

TOPIC INTRODUCTION

ITIL® Training introduces a methodology of ITIL® framework that comprises a series of qualifications focusing on various aspects of ITIL® best practice. The organisations who want to improve the efficiency of key business capabilities can use ITIL® Framework within their projects. These capabilities may include IT Service Management, Program, project and security.

  • PeopleCert accredits all our ITIL® courses

  • Delivered by highly qualified and certified instructors

  • Become ITIL® Expert with our ITIL® Training program

  • We provide training at luxury venues

  • Achieve operational excellence by implementing activities and functions of ITIL® Frameworks

  • Key learning points and tutor support

ITIL® Training Courses

ITIL® Foundation

ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and act...

MORE INFO | BOOK NOW

ITIL® Practitioner

ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metri...

MORE INFO | BOOK NOW

ITIL® Foundation and Practitioner

ITIL® Foundation & Practitioner is a 5-days training that includes ITIL® Foundation and ITIL® Practitioner course collectively. In ITIL® Foundation part, the delegates will get to know about the basi...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle - Service Operation

MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle. In ITIL® Foundation part, the deleg...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle- Service Transition

ITIL® Service Lifecycle- Service Transition course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Servi...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle - Service Design

ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle- Service Strategy

ITIL® Service Lifecycle- Service Strategy course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle - Managing Across The Lifecycle

ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course...

MORE INFO | BOOK NOW

ITIL® Service Capability - Service Offerings & Agreements

MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle...

MORE INFO | BOOK NOW

ITIL® Service Capability - Release, Control & Validation

ITIL® Service Capability – Release, Control and Validation course focus on the practical application of Release, Control and Validation practices.

MORE INFO | BOOK NOW

ITIL® Service Capability - Planning, Protection and Optimisation

ITIL® Service Capability - Planning, Protection and Optimization course is designed to help the delegates in getting awareness of concepts and terminologies used to create an effective IT infrastruct...

MORE INFO | BOOK NOW

ITIL® Service Lifecycle - Continual Service Improvement

ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Se...

MORE INFO | BOOK NOW

ITIL® Overview

MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how...

MORE INFO | BOOK NOW

PROGRAM OVERVIEW

ITIL® is a structured approach in which ITIL® Foundation is the initial course and goes to higher levels in the certification scheme. Each certificate will contribute some points towards the ITIL® Expert Level.

ITIL® Training includes the following certifications:

  • ITIL® Foundation
  • ITIL® Practitioner
  • ITIL® Service Capability
  • ITIL® Service Lifecycle
  • ITIL® Managing Across the Service Lifecycle

 

Why should I take ITIL® Training?

There are various benefits of becoming ITIL® Certified. One of them is improved productivity within the organisation by implementing IT service management.  By adopting ITIL® in the organisation, the service providers will be able to:

  • Optimise the experience of user so that they become your permanent customer
  • Show the value for money. No matter if it is customer or some business
  • Improve the organisational productivity by supporting the result or outcome.
  • Enable the change the business to adopt the updated technology within the organisation
  • Effectively manage and control the risk associated while fulfilling the business requirement
  • Improve the organisational services to lead the market continually

 

Why choose MSP Training?

MSP Training is one of the leading training providers of ITIL® Certifications in the UK. Our instructors are certified and experienced. The training includes latest or updated study material with the best quality. MSP Training is trusted by many professionals and industry leading brands throughout the UK. Our support team is available 24*7.


DATES, PRICES AND EVENTS

Course Name Dates Duration Price
ITIL® Foundation and Practitioner 15/04/2019 Swindon
5 days
£6499
ITIL® Foundation and Practitioner 23/04/2019 Swindon
5 days
£6499
ITIL® Foundation and Practitioner 07/05/2019 Swindon
5 days
£6499
ITIL® Foundation and Practitioner 28/05/2019 Swindon
5 days
£6499
ITIL® Foundation and Practitioner 27/08/2019 Swindon
5 days
£6499

ABOUT Swindon

Swindon is situated at southwest of England. It is considered to be a big town by geographical area and comes under the jurisdiction of Wiltshire country. It is in the middle of east and west direction i.e Bristol and Reading. It is 78 miles to the capital of United Kingdom. Swindon engaged at a rapid pace in its population during expansion as a town in 1950’s. Swindon residents commonly called themselves as Swindonians and have a library that covers 152 miles of bookshelves. It also has headquarters of the National Trust and the English Heritage National Monument Record Centre. A Honda car industrial plant office situated in this town.

History

During to its initial stage, the town was small and usually did business in barter system. The real business happened on the upper part of the town which is usually known as old town nowadays. During the industrial revolution, it got acceleration and during this period wilts and Berks canal was constructed which helped in the further growth of this town. Thus its sponsorship from Wiltshire Council was put down. All the locomotives of the Great Western Railway took to Swindon works for repair and maintenance. From the late 18th century, a small portion of the salary was collected for healthcare fund. They got medical treatment for themselves as well as for their family. The tallest building of the town was built by a famous figure David Murray John. This building is named after him. Swindon area is very crucial as far as property is concerned. The average household income of people of Swindon is very high.

Climate

Swindon has a climatic condition similar to the British Isles with average moderate mild winters and cool summers due to its latitude position. It is at the elevation of 145 meters above the ground which makes it cool throughout the year. RAF Lyneham is the weather station of the Swindon. It provides an update of day to day basis. The temperature is quite low over here due to its establishment on higher altitude.

Governance

In the month of April 1997, it became a unitary authority. The region of Swindon includes perishable as well as the non-perishable region. It is represented by two Member of Parliament i.e Robert Buckland and Justice Tomlinson far cry from 1997 when there was only one seat.

Geography and Demography

The region is mostly covered by high hills to south and east direction. The river Cole is the famous river in the region. White British with 84% strength is in majority and followed by Asian 7% and black 1.5%.

Economy

The prominent brand of various field such as Honda, BMW, Dolby labs,  Halcrow engineering services, Retailer WH Smith is notable names which have their establishment over this region. They are providing a large number of job opportunities to the regional people. It also has headquartered of country’s space agency.

 Media

The media plays a prominent role in strengthening the pillars of the development. Online media went to extra mile among all other platforms. Swindon has many advertising firms like Swindon Advertiser is prominent among them. Print, radio, and television are the other ones that set up their game with the same pace. There are two transmission regions of the single region i.e The Thames Valley and the West of England. Swindon Viewpoint had been the cable television for the region for 9 years. 

Education   

The borough of Swindon has a number of academic institutions at primary, secondary and technical level. A few secondary schools are commonweal school, the Dorcan Academy and much more. For Higher Education, the services of New College and Swindon College are highly appreciated. 

 

Overview of ITIL® 2011 Edition

Information Techno...