ITIL® Training

Get familiar with ITIL® Framework and related terminologies

TOPIC INTRODUCTION

ITIL® Training introduces a methodology of ITIL® framework that comprises a series of qualifications focusing on various aspects of ITIL® best practice. The organisations who want to improve the efficiency of key business capabilities can use ITIL® Framework within their projects. These capabilities may include IT Service Management, Program, project and security.

  • PeopleCert accredits all our ITIL® courses

  • Delivered by highly qualified and certified instructors

  • Become ITIL® Expert with our ITIL® Training program

  • We provide training at luxury venues

  • Achieve operational excellence by implementing activities and functions of ITIL® Frameworks

  • Key learning points and tutor support

ITIL® Training Courses

ITIL® Foundation

ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and act...

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ITIL® Practitioner

ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metri...

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ITIL® Foundation and Practitioner

ITIL® Foundation & Practitioner is a 5-days training that includes ITIL® Foundation and ITIL® Practitioner course collectively. In ITIL® Foundation part, the delegates will get to know about the basi...

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ITIL® Service Lifecycle - Service Operation

MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle. In ITIL® Foundation part, the deleg...

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ITIL® Service Lifecycle- Service Transition

ITIL® Service Lifecycle- Service Transition course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Servi...

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ITIL® Service Lifecycle - Service Design

ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to...

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ITIL® Service Lifecycle- Service Strategy

ITIL® Service Lifecycle- Service Strategy course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service...

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ITIL® Service Lifecycle - Managing Across The Lifecycle

ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course...

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ITIL® Service Capability - Service Offerings & Agreements

MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle...

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ITIL® Service Capability - Release, Control & Validation

ITIL® Service Capability – Release, Control and Validation course focus on the practical application of Release, Control and Validation practices.

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ITIL® Service Capability - Planning, Protection and Optimisation

ITIL® Service Capability - Planning, Protection and Optimization course is designed to help the delegates in getting awareness of concepts and terminologies used to create an effective IT infrastruct...

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ITIL® Service Lifecycle - Continual Service Improvement

ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Se...

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ITIL® Overview

MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how...

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PROGRAM OVERVIEW

ITIL® is a structured approach in which ITIL® Foundation is the initial course and goes to higher levels in the certification scheme. Each certificate will contribute some points towards the ITIL® Expert Level.

ITIL® Training includes the following certifications:

  • ITIL® Foundation
  • ITIL® Practitioner
  • ITIL® Service Capability
  • ITIL® Service Lifecycle
  • ITIL® Managing Across the Service Lifecycle

 

Why should I take ITIL® Training?

There are various benefits of becoming ITIL® Certified. One of them is improved productivity within the organisation by implementing IT service management.  By adopting ITIL® in the organisation, the service providers will be able to:

  • Optimise the experience of user so that they become your permanent customer
  • Show the value for money. No matter if it is customer or some business
  • Improve the organisational productivity by supporting the result or outcome.
  • Enable the change the business to adopt the updated technology within the organisation
  • Effectively manage and control the risk associated while fulfilling the business requirement
  • Improve the organisational services to lead the market continually

 

Why choose MSP Training?

MSP Training is one of the leading training providers of ITIL® Certifications in the UK. Our instructors are certified and experienced. The training includes latest or updated study material with the best quality. MSP Training is trusted by many professionals and industry leading brands throughout the UK. Our support team is available 24*7.


DATES, PRICES AND EVENTS

Course Name Dates Duration Price
ITIL® Foundation and Practitioner 15/04/2019 Wakefield
5 days
£6499
ITIL® Foundation and Practitioner 23/04/2019 Wakefield
5 days
£6499
ITIL® Foundation and Practitioner 07/05/2019 Wakefield
5 days
£6499
ITIL® Foundation and Practitioner 28/05/2019 Wakefield
5 days
£6499
ITIL® Foundation and Practitioner 27/08/2019 Wakefield
5 days
£6499

ABOUT Wakefield

Wakefield is a city in England. The river Calder flows in the vicinity of the city. The city of Wakefield is a Metropolitan borough that comes under West Yorkshire, country and the Humbler region of England. The city is dubbed as Merrie City and a quick market town and large city. It is famous for the well-served flesh of both sea and Rivers. It is recognised as the compassion city as seafood is very cheap to fulfil stomach. The facilitation of the fish food is very fast and easily available. Coal is also another important mineral found in the region. During civil war era, it was also a stronghold for Royalist. It evolved as major market and Centre for wool. It transformed into an Inland port from a normal navigable river. The post town is Wakefield.

History

The origin of the name was supposed to come from Waca’s field. Here Waca’s means a watch or wake. Here the field refers to an open ground where festivals were supposed to be organised. Because of this, it got this beautiful name of Wakefield. The origin of the town is to nearly 5th or 6th century. During AD 876, the region was under the control of Vikings. He also played a crucial role in the foundation of twelve hamlets. After the battle of Hastings, the area was conquered by William the Conqueror from Edward the Confessor. During mid-18th century there was an introduction of the railway. At the beginning of the 19th century, the town got multifold income in its basket. Large warehouses were built for the storage of grains in the region. At the later stage, Glass and Textile industries also got pace.

Governance

In the earlier years, it was a town with one seat for Member of Parliament. For 20 years, it had run by Yorkshire government. During 1913, it got the status of the city. The city council runs its administration from the country hall as its office. The seat of the MP has been reserved with Labour party for 12 years.

Geography and Demography

The average high climate temperature of the town is 13° Celsius and average low temperature is 6.3°Celsius.It got average rainfall from 800mm to 900 mm. The last Population census of the Wakefield came in 2001. The urban area had population 77 thousand approximately. The sex ratio of the Wakefield has the good number. Approximately, 40% people did not go to school or college and do not have any academic qualification. The people of Asia continent is in minority here. The white people have the majority in the region with 91% strength followed by Asian and black communities.

Education

The oldest school of the region is Queen Elizabeth Grammar school. The Elizabeth gallery is moved to Northgate in mid- 18th century. The governor is responsible for the administration of the school. The Church of England opened several National schools in mid-18 century. Wakefield College is the leading institution with 3000 full time and 10,000 part time students in its basket. The standard of education appreciated by local people.

Transport 

The junction point of the M1 and M62 motorways provides good access to commuters. There is a number of roads passes through the city. Wakefield Kirkgate operates trains in the region. There is also a vast network of trains in the city. 

Notable people

The veteran Novelist George Gissing was born in 1857. The famous Sculptor Barbara Hepworth is another name in the list. ‘‘This sporting life’’ book writer David Storey was also born here. some other famous personalities also associated with this town.

Overview of ITIL® 2011 Edition

Information Techno...