Microsoft Outlook Masterclass

ABOUT THE PROGRAM

The Microsoft Outlook Masterclass course helps the professionals to learn the uses of the most popular email client Microsoft Outlook. The delegates can, using Outlook, manage their contacts, take notes, schedule tasks as well as send mails and attachments. During the course the delegates will also learn about concepts such as spamming and phishing and the ways by which they can be avoided. Microsoft Outlook also helps its users to schedule meetings.

  • Get acquainted to the Microsoft Outlook email features

  • Send Attachments and images across the world

  • Flag your important messages

  • Manage Contacts, Tasks and Meetings

  • Obtain the Training from Certified Professionals

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The course does not come with any requirements but a decent understanding of the Windows O/S would be beneficial for the delegates.

TARGET AUDIENCE

The delegates who need to clear the Microsoft Office exam or upgrade themselves can sit for this course

WHAT WILL YOU LEARN?

  • Learn to Use the Quick Access Toolbar
  • Use Signatures to sign your mails in Outlook
  • Send Attachments
  • Insert images in Microsoft Outlook
  • Protect Your Mails from Spam
  • Understand the Concept of Phishing
  • Use the Calendar
  • Manage contacts using the People option
  • Schedule Meetings using Microsoft Outlook

Enquire Program

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PROGRAM OVERVIEW

Used primarily as an email Client, Microsoft Outlook can also be used as a personal information manager. Besides providing email services, Microsoft Outlook is equipped with tools such as the calendar, task manager, journal, and contact manager.

This 1 day course teaches the delegates tips and tricks of Microsoft Outlook along with the course so that the delegates are better able to harness the features of Microsoft Outlook. Almost all versions of Microsoft Outlook are covered by the course.


PROGRAM CONTENT

Understanding the etiquettes of e-Mail

  • Working of the e-Mail system
  • Benefits
  • The Email etiquette
  • Digital signatures in an e-Mail

Introducing Microsoft Outlook

  • Microsoft Outlook – The Basic Elements
  • Learn to Use The Outlook Ribbon
  • Understanding the Quick Access Toolbar
  • Understanding the Back Stage View
  • Customizing the Toolbar
  • MS Outlook and its features
  • The Folder pane and To Do bar
  • Learning to Write an email
  • Creating New Messages
  • Adding attachments
  • Adding importance
  • Request message receipts
  • Creating AutoSignature
  • Sending a CC and a BC
  • Conversation
    • Navigating the messages
    • Replying to messages
  • Adding comments to replies
  • Message Forwarding
  • Using Search to Find messaged

Working with Attachments

  • Understanding how to attach files
  • Attaching Inline Images
  • Previewing Attachments
  • Saving Attachments and Opening Attachments

Flagging Messages

  • Differentiate between Flags and Reminders
  • Flagging Messages
  • Send Messages with a Flag
  • Adding Reminders to the Messages
  • Customizing the Quick Click Flag
  • Removing Flags

Junk Email

  • Differentiate between
    • Spamming and Junk Email
    • Phishing and Junk Email
  • Know about the Junk Email Options
  • Marking Unwanted Messages as Junk
  • Changing Messages to Safe
  • Managing the Senders Lists
  • Blocked Senders List
    • Importing
    • Exporting
  • Deleting Junk Email

The Calendar

  • Using the Calendar
  • Changing the Arrangement of the Calendar
  • Displaying Specific Dates
  • Calendar Navigation
  • Changing Views
  • Adding a New Time Zone
  • Deleting a Time Zone
  • Creating Calendars
  • Multiple Calendars
  • Deleting and Sharing Calendar
  • The Weather Bar

People

  • Understanding People View
  • The Contact Form
  • Viewing Existing Contacts and Creating New Ones
  • Editing Contacts and Contact Details
  • Adding A Picture to the Contacts
  • Adding Contacts to an Existing Company
  • Print The Details of a Contact
  • Deleting Unwanted Contacts
  • Recovering Deleted Contacts
  • Adding Contacts from an Email
  • Pinning Contacts as Favourites
  • Contacting a Contact
  • Contacting a Contact from the People Peek
  • Forwarding Contacts
  • Creating Contact Groups
  • Using Contact Group
  • Using Partial Contact Groups
  • Removing Members from a Group
  • Linking Contacts

Tasks

  • Working with the To-Do List
  • Learn To Create Tasks
  • Working with Tasks
  • Changing Views
  • Sorting & Deleting Tasks
  • Task List Printing

Working with Rules

  • Understand Rules
  • Creating Rules from Templates
  • Specifying Rule Conditions
  • Specifying the Rule Actions
  • Specifying the Rule Exceptions
  • Checking the Rules
  • Testing the Rules
  • Managing Existing Rules

Scheduling Meetings

  • Create New Meeting
  • Add Attendees to A Meeting
  • Add meeting details
  • Add Contacts to an existing Meeting
  • Remove contacts from a meeting

Microsoft Outlook Masterclass Enquiry

 

Enquire Now


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Reach us at 0121 368 7851 or info@msptraining.com for more information.

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