Interview Skills for Managers

Conduct productive and focused interviews

ABOUT THE PROGRAM

The Interview Skills for Managers course is designed to provide fundamental knowledge and skills required during the interview process. The one day course provides a well-structured framework for the supervisors, managers and other people who are engaged in the process of staff recruitment. The delegates will learn how to use a competency-based approach in the process of recruiting and techniques for selecting the best candidate for the job. The course enables the delegates to prepare their participants as successful potential candidates for interviews. You will also know the best practices for finding the best applicants and specific interviewing techniques such as mirroring and body language.   

  • Effectively manage the recruitment process

  • Explore the techniques for asking thoughtful questions

  • Deliver the best employment strategies for better-recruiting skills

  • Courses delivered by expert and qualified instructors

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Certificate

Delegates will get certification of completion at the end of the course.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The Interview Skills for Managers course has no pre-requirements.

TARGET AUDIENCE

The course is intended for those who conduct interviews within the organisation or business for hiring the new staff. It is particularly useful for:

  • Managers
  • Human Resource Managers
  • Team Leaders
  • Supervisors
  • Senior Managers
  • Business Owners
  • Directors
  • Consultants
  • Technical and Academic Team Members

WHAT WILL YOU LEARN?

  • Learn how to create interview plan from start to finish
  • Understand the behavioural and competency-based approach to interview
  • Strategies to build up a favourable impression of yourself and your organisation
  • Explore the techniques used in the recruitment process
  • Learn how to apply fair and lawful interview techniques
  • Learn how nonverbal communication and body language impact your interviews

Enquire Program

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PROGRAM OVERVIEW

No-a-days, the hiring decisions are highly made on the basis of appearance factors. Many supervisors and hiring managers generally neglect to ask the right questions from the candidates and end up with wrong hirings and even worse. The Interview Skills for Managers training program under communication skills training helps the delegates to conduct the useful interviews lead to better hiring choices. The ability to choose a right candidate is very critical for the growth of the organisation as well as manager’s own advancement and success. The course is intended for the individuals who want to sharpen their interview skills and conduct successful interviews for hiring the top talent. 


PROGRAM CONTENT

Essentials of Interviews

  • Define interview
  • Outline the importance of interviewing skills
  • Describe the types of interviews
  • Pre-employment testing
  • Success factors
  • Identify success factors
  • How to set a job?
  • Analyse and establish the culture
  • Using the Success Factor Worksheet
  • Finalise success factors

Preparing for the Interview

  • Describe the interviewing panel
  • Responsibilities before the interview
  • Responsibilities during the interview process

Planning and Preparing Interview

  • Preparing for an interview
  • Reviewing a candidate’s resume
  • Identify lead questions
  • Select sample point questions
  • Preparing an agenda
  • Customising an interview
  • Preparing for an interview
  • Defining personality styles
  • Making the office
  • Ensuring privacy

Handling and Conducting Interview

  • How to handle an interview?
  • Identify types of candidates
  • Understand the importance of silence
  • Conduct an interview
  • Open the interview
  • Gather information
  • Close the interview
  • Take notes
  • Identify effective communication techniques or methods

Evaluating and Deciding

  • Evaluate a candidate
  • Identify types of bias
  • Make a right decision
  • Rank a suitable candidate

Following up

  • Follow up after an interview
  • Find the suitable candidate
  • Identify steps to follow up
  • Understand self-evaluation

EEO Guidelines

  • Describe EEO guidelines
  • Understand EEO laws
  • Conduct pre-employment inquiries
  • Identify general principles
  • Identify critical EEO terms
  • Nondiscriminatory interview questions
  • Identify appropriate questions
  • Disqualify candidates

Federal Laws

  • Americans with Disabilities Act
  • Understand Americans with Disabilities Act
  • Understand reasonable accommodation
  • Identify permitted and prohibited questions
  • Answer questions
  • Immigrate Reform and Control Act
  • Hire employees

Interview Skills for Managers Enquiry

 

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Birmingham

Birmingham city is located near the small river Rea. Being situated at West Midlands of UK, it is also recognised as the metropolitan borough. It is the very famous and largest city outside the London. The population of the city is 1 lakh 10 thousand approximately as per last recorded population census of mid-2016.

During the medieval period, a medium sized market grew and got the international status in the 18th century. Within this period, many innovations took place that results in the foundation of modern industrial society. It was announced as the leading manufacturing town in the world in 1791. The unique economic profile of Birmingham motivates the excellent levels of creativity and innovation to provide an economic base for industrial welfare. It includes many small workshops which practice a wide variety of skilled and experienced trades. Birmingham city is the most followed football club of the region. Government is also backing the bid of the town for hosting 2022 commonwealth games.

Government

The largest local authority in Europe is Birmingham City Council. There are 3 councillors in each ward and making the strength of total 120 in 40 wards. The city headquarters is in the Victorian square. John Clancy led the Labour Party which has a majority as of 2017. It comes to the majority by defeating the Conservative/Liberal Democrat in the elections of May 2012. In June 1896, Lord Mayoralty’s honour and pride were conferred by Letters Patent.

Geography

Being at the centre of the West Midlands region of Birmingham Plateau. The height of the town from the sea level is between 500 and 1,000 feet above. It is crossed by the main watershed of the UK in-between the sinks of rivers Trent and Severn. The city most of the area was a developed and transformed part of the Arden forest. Its presence can be felt in cities like Saltley, Hockley, Moseley and much more. These areas still have dense oak trees.

Climate

Being close to the ocean, Birmingham has a maritime climatic condition. In summer, the temperature is average to the maximum that us 21.3 °C and in winters the temperature is around 6.7 °C. On average, the hottest day of the year was 28.8 °C and the coldest day was –9.0 °C between 1971 and 2000. The highest temperature was recorded nearly 34.9 °C during late 19th century. 

Environment

Birmingham as largest number of parks than any other European city. It has total 571 parks that are spread over 3,500 hectares of public open space. The city is full of trees. It has approximately 6 million tresses. Also, it has 250 miles of urban streams and brooks. Sutton Park is the main Park of the town that gets most of the visitors of the world. It covers 2,400 acres in the north of the city.    

Not an only park, but Birmingham also has many areas of wildlife which lies in both informal settings like Project Kingfisher and Woodgate Valley and in the selection of parks like Handsworth Park, Lickey Hills, Cannon Hill and more.

Demography

According to the mid-year estimate in 2012, the population of Birmingham was 1,085,400. It is 1% increase from the estimate held in 2011. There has been a drastic increase in the population of the city since early 20th century. It is the major local authority outside the London.

It has a population density of 10,391 occupants per square mile when compared to the 976.9 occupants per square mile. Birmingham can face an increase of 8.0% in a population that is 1,160,100 by 2021.

Religion

The majority of the population follow Christianity within the city. In 2011, it was found that 46.1% of the population is Christian. This city has a diverse profile of religions. Birmingham outside the London has the largest number of other communities like Muslim, Sikh and Buddhist. The second largest community is Hinduism.   

Essential Communication Skills

In today’s t...