Interview Skills for Managers | MSP Training

ABOUT THE PROGRAM

The Interview Skills for Managers course is designed to provide fundamental knowledge and skills required during the interview process. The one day course provides a well-structured framework for the supervisors, managers and other people who are engaged in the process of staff recruitment. The delegates will learn how to use a competency-based approach in the process of recruiting and techniques for selecting the best candidate for the job. The course enables the delegates to prepare their participants as successful potential candidates for interviews. You will also know the best practices for finding the best applicants and specific interviewing techniques such as mirroring and body language.

Effectively manage the recruitment process
Explore the techniques for asking thoughtful questions
Deliver the best employment strategies for better-recruiting skills
Courses delivered by expert and qualified instructors

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Certificate

Delegates will get certification of completion at the end of the course.

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The Interview Skills for Managers course has no pre-requirements.

TARGET AUDIENCE

The course is intended for those who conduct interviews within the organisation or business for hiring the new staff. It is particularly useful for:

Managers
Human Resource Managers
Team Leaders
Supervisors
Senior Managers
Business Owners
Directors
Consultants
Technical and Academic Team Members

WHAT WILL YOU LEARN?

Learn how to create interview plan from start to finish
Understand the behavioural and competency-based approach to interview
Strategies to build up a favourable impression of yourself and your organisation
Explore the techniques used in the recruitment process
Learn how to apply fair and lawful interview techniques
Learn how nonverbal communication and body language impact your interviews

Enquire Program

Fill in the form below & we'd get back to you.

PROGRAM OVERVIEW

No-a-days, the hiring decisions are highly made on the basis of appearance factors. Many supervisors and hiring managers generally neglect to ask the right questions from the candidates and end up with wrong hirings and even worse. The Interview Skills for Managers training program under communication skills training helps the delegates to conduct the useful interviews lead to better hiring choices. The ability to choose a right candidate is very critical for the growth of the organisation as well as manager’s own advancement and success. The course is intended for the individuals who want to sharpen their interview skills and conduct successful interviews for hiring the top talent.

PROGRAM CONTENT

Essentials of Interviews

Define interview
Outline the importance of interviewing skills
Describe the types of interviews
Pre-employment testing
Success factors
Identify success factors
How to set a job?
Analyse and establish the culture
Using the Success Factor Worksheet
Finalise success factors

Preparing for the Interview

Describe the interviewing panel
Responsibilities before the interview
Responsibilities during the interview process

Planning and Preparing Interview

Preparing for an interview
Reviewing a candidate’s resume
Identify lead questions
Select sample point questions
Preparing an agenda
Customising an interview
Preparing for an interview
Defining personality styles
Making the office
Ensuring privacy

Handling and Conducting Interview

How to handle an interview?
Identify types of candidates
Understand the importance of silence
Conduct an interview
Open the interview
Gather information
Close the interview
Take notes
Identify effective communication techniques or methods

Evaluating and Deciding

Evaluate a candidate
Identify types of bias
Make a right decision
Rank a suitable candidate

Following up

Follow up after an interview
Find the suitable candidate
Identify steps to follow up
Understand self-evaluation

EEO Guidelines

Describe EEO guidelines
Understand EEO laws
Conduct pre-employment inquiries
Identify general principles
Identify critical EEO terms
Nondiscriminatory interview questions
Identify appropriate questions
Disqualify candidates

Federal Laws

Americans with Disabilities Act
Understand Americans with Disabilities Act
Understand reasonable accommodation
Identify permitted and prohibited questions
Answer questions
Immigrate Reform and Control Act
Hire employees

Interview Skills for Managers Enquiry

Enquire Now

----- OR -------

Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Heathrow

In London, Heathrow airport is a major international airport. Heathrow airport is the world’s second busiest airport by International passenger traffic. In 2016, Heathrow airport has a 75.7 million passengers travelling record. Heathrow airport renders scheduled services which is one of the six airports along with Gatwick, Luton, London City, Stansted and Southend. Heathrow airport is located 23 km west of Central London. This airport has two parallel east-west runways and four operational terminals that cover 4.74 sq. mi. From Heathrow airport, above 80 airlines fly to 180 locations (approx.) worldwide carrying more than 72 million travellers and 1.4 million tonnes of cargo every year. Heathrow airport is enclosed by the Hillingdon, Longford, Cranford and Harmondsworth from the north side and by Hatton and Hounslow from the east side. Heathrow airport offers many facilities such as for business, handicapped travellers and children. Heathrow airport has a splendid rail and road links to London and other cities of the country. From Heathrow airport, there are many public means of transport such as coaches, taxis, trains and Heathrow express, ease the passengers to travel to the main city.

History

Heathrow airports in its started life are known by the name of Great-West Aerodrome and occasionally known as Heathrow Aerodrome. It is originated in 1946 as London Airport for commercial air travel and renamed as Heathrow airport in 1966. Sir Frederick Gibberd has designed the Heathrow airport. He has designed the original terminals and buildings. In the 1980s and 90s Heathrow develop into a major employer with 70,000 staff.

Security

At the Heathrow airport, full body scanners are used which exhibits a cartoon-style figure of passengers’ body and exhibits all the items on the screen which are restricted to carry while travelling. Aviation security which is the unit of Metropolitan Police holds the responsibility of airport police. It also has armoured vehicles of Household Cavalry, which has been sporadically deployed during the time of heightened security.

TRAINING AVAILABILITY

Aberdeen

Bath

Bedford

Belfast

Birmingham

Bolton

Bournemouth

Bracknell

Brighton

Bristol

Bromley

Burton Upon Trent

Buxton

Cambridge

Canterbury

Cardiff

Carlisle

Chatham

Chelmsford

Chester

Chichester

Chorley

Cirencester

Colchester

Corby

Coventry

Crewe

Darlington

Derby

Dereham

Doncaster

Dublin

Dundee

Dunfermline

Eastleigh

Edinburgh

Exeter

Fleet

Gatwick

Glasgow

Gloucester

Guildford

Harrogate

High Wycombe

Hinckley

Inverness

Ipswich

Jersey

Kingston upon Hull

Leeds

Leicester

Lincoln

Liverpool

London

Luton

Maidstone

Manchester

Middlesbrough

Milton Keynes

Newcastle

Northampton

Norwich

Nottingham

Oxford

Peterborough

Plymouth

Poole

Portsmouth

Preston

Reading

Sheffield

Slough

Solihull

Southampton

Stoke-on-Trent

Sunderland

Swansea

Swindon

Teesside

Tonbridge

Tredegar

Wakefield

Warrington

Warwick

Watford

Windsor

Wokingham

Wolverhampton

Worcester

Wrexham

York

Essential Communication Skills

In today’s t...