Interview Skills for Managers

Conduct productive and focused interviews

ABOUT THE PROGRAM

The Interview Skills for Managers course is designed to provide fundamental knowledge and skills required during the interview process. The one day course provides a well-structured framework for the supervisors, managers and other people who are engaged in the process of staff recruitment. The delegates will learn how to use a competency-based approach in the process of recruiting and techniques for selecting the best candidate for the job. The course enables the delegates to prepare their participants as successful potential candidates for interviews. You will also know the best practices for finding the best applicants and specific interviewing techniques such as mirroring and body language.   

  • Effectively manage the recruitment process

  • Explore the techniques for asking thoughtful questions

  • Deliver the best employment strategies for better-recruiting skills

  • Courses delivered by expert and qualified instructors

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Certificate

Delegates will get certification of completion at the end of the course.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The Interview Skills for Managers course has no pre-requirements.

TARGET AUDIENCE

The course is intended for those who conduct interviews within the organisation or business for hiring the new staff. It is particularly useful for:

  • Managers
  • Human Resource Managers
  • Team Leaders
  • Supervisors
  • Senior Managers
  • Business Owners
  • Directors
  • Consultants
  • Technical and Academic Team Members

WHAT WILL YOU LEARN?

  • Learn how to create interview plan from start to finish
  • Understand the behavioural and competency-based approach to interview
  • Strategies to build up a favourable impression of yourself and your organisation
  • Explore the techniques used in the recruitment process
  • Learn how to apply fair and lawful interview techniques
  • Learn how nonverbal communication and body language impact your interviews

Enquire Program

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PROGRAM OVERVIEW

No-a-days, the hiring decisions are highly made on the basis of appearance factors. Many supervisors and hiring managers generally neglect to ask the right questions from the candidates and end up with wrong hirings and even worse. The Interview Skills for Managers training program under communication skills training helps the delegates to conduct the useful interviews lead to better hiring choices. The ability to choose a right candidate is very critical for the growth of the organisation as well as manager’s own advancement and success. The course is intended for the individuals who want to sharpen their interview skills and conduct successful interviews for hiring the top talent. 


PROGRAM CONTENT

Essentials of Interviews

  • Define interview
  • Outline the importance of interviewing skills
  • Describe the types of interviews
  • Pre-employment testing
  • Success factors
  • Identify success factors
  • How to set a job?
  • Analyse and establish the culture
  • Using the Success Factor Worksheet
  • Finalise success factors

Preparing for the Interview

  • Describe the interviewing panel
  • Responsibilities before the interview
  • Responsibilities during the interview process

Planning and Preparing Interview

  • Preparing for an interview
  • Reviewing a candidate’s resume
  • Identify lead questions
  • Select sample point questions
  • Preparing an agenda
  • Customising an interview
  • Preparing for an interview
  • Defining personality styles
  • Making the office
  • Ensuring privacy

Handling and Conducting Interview

  • How to handle an interview?
  • Identify types of candidates
  • Understand the importance of silence
  • Conduct an interview
  • Open the interview
  • Gather information
  • Close the interview
  • Take notes
  • Identify effective communication techniques or methods

Evaluating and Deciding

  • Evaluate a candidate
  • Identify types of bias
  • Make a right decision
  • Rank a suitable candidate

Following up

  • Follow up after an interview
  • Find the suitable candidate
  • Identify steps to follow up
  • Understand self-evaluation

EEO Guidelines

  • Describe EEO guidelines
  • Understand EEO laws
  • Conduct pre-employment inquiries
  • Identify general principles
  • Identify critical EEO terms
  • Nondiscriminatory interview questions
  • Identify appropriate questions
  • Disqualify candidates

Federal Laws

  • Americans with Disabilities Act
  • Understand Americans with Disabilities Act
  • Understand reasonable accommodation
  • Identify permitted and prohibited questions
  • Answer questions
  • Immigrate Reform and Control Act
  • Hire employees

Interview Skills for Managers Enquiry

 

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Poole

Poole is a large coastal town lies on the southern shore of England with a population of around 147,645 according to 2001 census. It is a seaport in the county of Dorset located about 33 kilometres east of Dorchester. In 1997, the town granted a unitary authority and Borough of Poole administers the local council. Poole along with the towns of Christchurch and Bournemouth, it forms the part of Poole-Bournemouth urban area or South Dorset conurbation. It is the second largest town in Dorset. The early history of the town found back before the Iron Age. The town developed as an important port in the 12th century, and the wealth of the town grew with the introduction of the wool trade. The town made strong trade links with the North America. It became one of the busiest ports in the United Kingdom in the 18th century.

During the Second World War, the town served as the main departing point for Normandy landings, also known as Operation Neptune where landing operations of the Allied invasion of Normandy took place on D-Day. The town is considered as an attractive tourist destination and famous for its large natural Harbour, Blue Flag beaches and the Lighthouse arts centre. With passenger ferry and English Channel freight services, the town became an important commercial port of the country. Poole is home to Royal National Lifeboat Institution (RNLI) and Royal Marines.

History

The name of the town is developed from the English word pool meaning a place near a creek or stream of water. It has been suggested that the area around the Poole has been occupied from the last 2500 years. The Romans took over the settlement of Iron Age during the invasion of Britain in the first century. The town became an essential part of the Kingdom of Wessex during the Anglo-Saxons period, inhabited Great Britain in the 5th century. The town was used as a fishing and Harbour base, where ships main stayed on their passage to the River Frome. The town was considered as an important Anglo-Saxon town of Wareham, English county of Dorset. In 876, the town faced two major large-scale raids by Vikings and Canute also used the port of the town to raid and pillage Wessex.

The importance of Wareham declined, and the town grew rapidly as a busy port after the Norman occupation of England.  The Great Charter of Elizabeth I granted a county corporate, and subsequently, the town got legal independence from Dorset. The Newfoundland fisheries and North American colonies established a successful commerce with the town in the 16th century. The town experienced the most prosperous period from the early 18th century till early 19th century. The prosperous phase brought new developments including the replacement of medieval buildings with the terraced housing and Georgian mansions. The end of the Napoleonic Wars ended the Newfoundland trade, and most merchants ceased trading. During the industrialisation, the town grew rapidly and became a place for mercantile prosperity. The port of the town lost business as ships became too large for the shallow Harbour in the 19th century. The coastal shipping trade ended with the arrival of railways in 1847.

Economy

The economy of Poole is more balanced as compared to the rest towns of Dorset. The manufacturing sector flourished in 1960, whereas service sector including the relocation of the office-based employers expanded between the 1980 and 1990. The town is home to the world’s largest motor yachts builder Sunseeker and engaged more than 1800 workforce in the shipyards of the town. Other major employers in the town include Lush, Ryvita, Faerch Plast, Siemens and Kerry Foods. The economy of the town is based mainly on the service sector. Major employers in the service sector include Barclays Bank, Bank of New York Mellon, Arts University Bournemouth, Merlin Entertainments and American Express Bank.

Essential Communication Skills

In today’s t...