Interview Skills for Managers

Conduct productive and focused interviews

ABOUT THE PROGRAM

The Interview Skills for Managers course is designed to provide fundamental knowledge and skills required during the interview process. The one day course provides a well-structured framework for the supervisors, managers and other people who are engaged in the process of staff recruitment. The delegates will learn how to use a competency-based approach in the process of recruiting and techniques for selecting the best candidate for the job. The course enables the delegates to prepare their participants as successful potential candidates for interviews. You will also know the best practices for finding the best applicants and specific interviewing techniques such as mirroring and body language.   

  • Effectively manage the recruitment process

  • Explore the techniques for asking thoughtful questions

  • Deliver the best employment strategies for better-recruiting skills

  • Courses delivered by expert and qualified instructors

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Certificate

Delegates will get certification of completion at the end of the course.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The Interview Skills for Managers course has no pre-requirements.

TARGET AUDIENCE

The course is intended for those who conduct interviews within the organisation or business for hiring the new staff. It is particularly useful for:

  • Managers
  • Human Resource Managers
  • Team Leaders
  • Supervisors
  • Senior Managers
  • Business Owners
  • Directors
  • Consultants
  • Technical and Academic Team Members

WHAT WILL YOU LEARN?

  • Learn how to create interview plan from start to finish
  • Understand the behavioural and competency-based approach to interview
  • Strategies to build up a favourable impression of yourself and your organisation
  • Explore the techniques used in the recruitment process
  • Learn how to apply fair and lawful interview techniques
  • Learn how nonverbal communication and body language impact your interviews

Enquire Program

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PROGRAM OVERVIEW

No-a-days, the hiring decisions are highly made on the basis of appearance factors. Many supervisors and hiring managers generally neglect to ask the right questions from the candidates and end up with wrong hirings and even worse. The Interview Skills for Managers training program under communication skills training helps the delegates to conduct the useful interviews lead to better hiring choices. The ability to choose a right candidate is very critical for the growth of the organisation as well as manager’s own advancement and success. The course is intended for the individuals who want to sharpen their interview skills and conduct successful interviews for hiring the top talent. 


PROGRAM CONTENT

Essentials of Interviews

  • Define interview
  • Outline the importance of interviewing skills
  • Describe the types of interviews
  • Pre-employment testing
  • Success factors
  • Identify success factors
  • How to set a job?
  • Analyse and establish the culture
  • Using the Success Factor Worksheet
  • Finalise success factors

Preparing for the Interview

  • Describe the interviewing panel
  • Responsibilities before the interview
  • Responsibilities during the interview process

Planning and Preparing Interview

  • Preparing for an interview
  • Reviewing a candidate’s resume
  • Identify lead questions
  • Select sample point questions
  • Preparing an agenda
  • Customising an interview
  • Preparing for an interview
  • Defining personality styles
  • Making the office
  • Ensuring privacy

Handling and Conducting Interview

  • How to handle an interview?
  • Identify types of candidates
  • Understand the importance of silence
  • Conduct an interview
  • Open the interview
  • Gather information
  • Close the interview
  • Take notes
  • Identify effective communication techniques or methods

Evaluating and Deciding

  • Evaluate a candidate
  • Identify types of bias
  • Make a right decision
  • Rank a suitable candidate

Following up

  • Follow up after an interview
  • Find the suitable candidate
  • Identify steps to follow up
  • Understand self-evaluation

EEO Guidelines

  • Describe EEO guidelines
  • Understand EEO laws
  • Conduct pre-employment inquiries
  • Identify general principles
  • Identify critical EEO terms
  • Nondiscriminatory interview questions
  • Identify appropriate questions
  • Disqualify candidates

Federal Laws

  • Americans with Disabilities Act
  • Understand Americans with Disabilities Act
  • Understand reasonable accommodation
  • Identify permitted and prohibited questions
  • Answer questions
  • Immigrate Reform and Control Act
  • Hire employees

Interview Skills for Managers Enquiry

 

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Stoke-on-Trent

Stoke on Trent is located in Staffordshire in the UK. It is also abbreviated as Stoke, and it is a unitary authority area. Area of Stoke on Trent is around 36 square miles. In 2011, this area had a population of 469,000. Stoke on Trent is known as polycentric which means it is formed by six towns federation in the year 1910.

Stoke on Trent got its name from Stoke-Upon-Trent where the majority of the railway station and government center is located. Other four towns are Longton, Fenton, Tunstail and Burstem. Major pottery industry of England is located in the Stoke on Trent. It is commonly known as the potteries. Earlier it was a center of the industrial conurbation, and now it is a center for distribution and service industries.

Education

Stoke on Trent has four major educational institutions located in the local area. This city has two higher education colleges namely Stoke-on-Trent college and City of Stoke-on-Trent Sixth Form college. Earlier the Sixth Form College was established in Fenton and now on the Leek Road. Sixth Form College provides best A-level teaching to near about 1800 students. This college is more abundant in the area and it offers adult education as well as apprenticeships. The main campus is located in Shelton and secondary in Burslem. Staffordshire University is situated in Stoke-On-Trent. The main campus in Shelton that is near the railway station of Stoke-on-Trent. It got its university status in 1992. Royal Stoke University Hospital is home to branches of Keele University School of Medicine. With the involvement of Stoke On Trent city council, in the year 1949 Keele University was founded as University College of North Staffordshire.

Stoke-On-Trent has around 15 secondary schools namely Haywood academy, Birches Head Academy, St Peter's Academy, St Thomas More Catholic Academy, St Joseph's College, Excel Academy, Discovery Academy etc.

In the year 2007 Stoke-on-Trent's high school system's restructure was proposed. During the year 2010 various secondary schools were closed or merged like Michell High and Edensor High was combined to form Discovery Academy, Berry Hill High and St Peter's CE High School was combined to build St Peter's Academy.

Economy

Stoke-On-Trent is a significant center for the ceramics industry. In 1980's and 1990's British Manufacturing sector was hit by decline. Various factories, collieries, potteries, and steelworks were closed. Due to this, the unemployment rate increased in the Stoke-On-Trent.

Wedgwood pottery firm and its subsidiary Royal Doulton are located in Barlaston. In Indonesian factory primary production takes place. In Stoke town, Portmeirion is located which owns the Royal Worcester and Spode brands. In Hanley, Emma Bridgewater ceramics firm is located. In Middlepoint, Burleigh Pottery is located. In Etruria, Wade Ceramics is located. In Burslem, Royal Stafford and Moorcroft are located. Left manufacturers of Bone China is Aynsley Chine in Longton. In Tunstail main factory of Churchill, China is located.

Around 9000 firms are located in the city. Some are founded by local businessman and chairman of Stoke City Peter Coates. John Caudwell started Phones4U Company which is a significant mobile phone retailer. In Stoke on Trent, Michelin tyre company complex is located that includes its training center, truck tyre re-treading facility, and commercial head office.

Large warehouses of Co-operative pharmacy is located in this city. Single largest major employer in a city is Stoke-On-Trent city council, and another one is Royal Stoke University Hospital which has over 7000 staff members.

According to the Competitive Alternatives 2004 report, Stoke-On-Trent is the best cost-effective place to set up new businesses. The major shopping center is Potteries shopping center located in Hanley. It has around 87 units which include brands like New Look, Monsoon, Gap, HMV, River Island, La Senza, Topshop, Marks, and Spencer etc. Quality Formations ranked Stoke-On-Trent second best city for starting any business due to various factors like offices, energy, public transport, property and financial access.

Essential Communication Skills

In today’s t...