Interview Skills for Managers

Conduct productive and focused interviews

ABOUT THE PROGRAM

The Interview Skills for Managers course is designed to provide fundamental knowledge and skills required during the interview process. The one day course provides a well-structured framework for the supervisors, managers and other people who are engaged in the process of staff recruitment. The delegates will learn how to use a competency-based approach in the process of recruiting and techniques for selecting the best candidate for the job. The course enables the delegates to prepare their participants as successful potential candidates for interviews. You will also know the best practices for finding the best applicants and specific interviewing techniques such as mirroring and body language.   

  • Effectively manage the recruitment process

  • Explore the techniques for asking thoughtful questions

  • Deliver the best employment strategies for better-recruiting skills

  • Courses delivered by expert and qualified instructors

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

Includes

Certificate

Delegates will get certification of completion at the end of the course.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

PREREQUISITES

The Interview Skills for Managers course has no pre-requirements.

TARGET AUDIENCE

The course is intended for those who conduct interviews within the organisation or business for hiring the new staff. It is particularly useful for:

  • Managers
  • Human Resource Managers
  • Team Leaders
  • Supervisors
  • Senior Managers
  • Business Owners
  • Directors
  • Consultants
  • Technical and Academic Team Members

WHAT WILL YOU LEARN?

  • Learn how to create interview plan from start to finish
  • Understand the behavioural and competency-based approach to interview
  • Strategies to build up a favourable impression of yourself and your organisation
  • Explore the techniques used in the recruitment process
  • Learn how to apply fair and lawful interview techniques
  • Learn how nonverbal communication and body language impact your interviews

Enquire Program

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PROGRAM OVERVIEW

No-a-days, the hiring decisions are highly made on the basis of appearance factors. Many supervisors and hiring managers generally neglect to ask the right questions from the candidates and end up with wrong hirings and even worse. The Interview Skills for Managers training program under communication skills training helps the delegates to conduct the useful interviews lead to better hiring choices. The ability to choose a right candidate is very critical for the growth of the organisation as well as manager’s own advancement and success. The course is intended for the individuals who want to sharpen their interview skills and conduct successful interviews for hiring the top talent. 


PROGRAM CONTENT

Essentials of Interviews

  • Define interview
  • Outline the importance of interviewing skills
  • Describe the types of interviews
  • Pre-employment testing
  • Success factors
  • Identify success factors
  • How to set a job?
  • Analyse and establish the culture
  • Using the Success Factor Worksheet
  • Finalise success factors

Preparing for the Interview

  • Describe the interviewing panel
  • Responsibilities before the interview
  • Responsibilities during the interview process

Planning and Preparing Interview

  • Preparing for an interview
  • Reviewing a candidate’s resume
  • Identify lead questions
  • Select sample point questions
  • Preparing an agenda
  • Customising an interview
  • Preparing for an interview
  • Defining personality styles
  • Making the office
  • Ensuring privacy

Handling and Conducting Interview

  • How to handle an interview?
  • Identify types of candidates
  • Understand the importance of silence
  • Conduct an interview
  • Open the interview
  • Gather information
  • Close the interview
  • Take notes
  • Identify effective communication techniques or methods

Evaluating and Deciding

  • Evaluate a candidate
  • Identify types of bias
  • Make a right decision
  • Rank a suitable candidate

Following up

  • Follow up after an interview
  • Find the suitable candidate
  • Identify steps to follow up
  • Understand self-evaluation

EEO Guidelines

  • Describe EEO guidelines
  • Understand EEO laws
  • Conduct pre-employment inquiries
  • Identify general principles
  • Identify critical EEO terms
  • Nondiscriminatory interview questions
  • Identify appropriate questions
  • Disqualify candidates

Federal Laws

  • Americans with Disabilities Act
  • Understand Americans with Disabilities Act
  • Understand reasonable accommodation
  • Identify permitted and prohibited questions
  • Answer questions
  • Immigrate Reform and Control Act
  • Hire employees

Interview Skills for Managers Enquiry

 

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Wrexham

Wrexham is the largest town in north Wales that had a population of 61,603 as of the 2011 census. The Geographical condition of Wrexham city is near to Lower Dee Valley. The city is also surrounded by Welsh mountains. The city is the hub for Education sector, retail, commerce and Administration too. The Clwyd absorbs a lot of portion of Denbighshire in the mid-1970's.  From 1997 to 2017, it is also a centre of Wrexham County Borough.

Wrexham existed even in the times before Jesus Christ, i.e. somewhere between 8000 – 4300 BC. Excavations have shown that agriculture was the main source of living through the people of Wrexham also had trade relations with the Romans. The Anglo-Saxons rule Wrexham from the 8th to the 10th Century AD.

When Llywelyn ap Gruffudd died in 1282 fighting in the independence struggle, Wrexham fell to the Marcher, a semi-independent lordship of Bromfield and Yale. After this, Wrexham continued to progress through the Middle Ages and in the process it became a centre of exchange for the goods produced in the Dee valley and Denbighshire uplands. Iron and lead were also being mined in Wrexham.

The town became a market town after 1327. As the end of the 14th Century approached, the town pollution started to constitute of different kind of people such as dancers, goldsmiths and other wealthy people who wanted to do business in Wrexham.

Tourism

  • The National Eisteddfod of Wales was held in Wrexham in 2011.

Places to Visit

  • Wales Comic Con: Personalities including actors, artists, writers and sports meet here every year for their fans all around the world.
  • Giles Church: It is the famous Chruch which is one of the seven wonders of Wales. It is considered as the burial place of Elihu Yale.
  • Racecourse Ground: This ground is the oldest international stadium in the world which is home to Wrexham F.C also.
  • Techniquest Glynd?r: This is a famous science discovery centre in the city.
  • Wrexham County Museum – This museum has a local history and is very famous among the citizens.
  • Saith Seren: It is also called “Seven Stars”. This centre provides a multi-purpose environment for the residents. They can have a locally sourced food along with the bar. It also has live entertainment which makes the experience awesome. Meeting rooms are also available for the professionals for business purposes.

Governance

The county council consists of 52 councillors out of which one is elected as Mayor for a year. The constituency of the town elects members to the National Assembly for Wales and UK Parliament. The constituency consists of both city and some nearby villages. Various communities in the town are Rhosddu, Offa, Acton and Caia Park.

Public Services

Wrexham Maelor Hospital is one of the three largest hospitals in North Wales. The hospital contains facilities required to provide effective treatment. It has an arrangement of over 900 beds. Other hospitals include Penley Polish Hospital and Chirk Community.

The major private hospital in the town is Yale hospital with over 25 beds. It is near to the Maelor Hospital. Spire healthcare operate and own this hospital.

The North Wales Police served the city. The Eastern division headquarters is based in the centre of the town.

In case of any fire-related issue, the main fire station of town is located on Croesnewydd Road. It is now combined with Ambulance Service Station. Llangollen and Chirk have local fire stations.

Economy

Earlier the economy of Wrexham's was based on the heavy industry. This was later on overcome by biotechnology, professional services and manufacturing. Among other regions of North Wales, the town leads in the retail sector. The town showed exemplary performance by coming fifth among other cities of the United Kingdom in 2007.

Essential Communication Skills

In today’s t...