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ITIL® Foundation and Practitioner course is of 5-days that covers knowledge and exam of ITIL® Foundation and ITIL® Practitioner certification collectively. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle. In ITIL® Practitioner part, the delegates will learn how to implement the fundamental concepts that are learnt in the ITIL® Foundation part.
ITIL® Foundation and Practitioner course is fully accredited by PeopleCert
Delivered by certified and experienced instructors in luxury venues
Trusted by many leading brands worldwide
Key learning points and tutor support
24*7 help and support
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
There is no prerequisite for ITIL® Foundation course.
ITIL® Foundation certificate is required before attending this course.
The professionals who are working in IT sector and are involved in developing IT services in the organisation.
ITIL® Foundation and Practitioner course is a combination of ITIL® Foundation and ITIL® Practitioner course. ITIL® Foundation and Practitioner is fully accredited by PeopleCert. Our trainers are certified and experienced in their domain.
The exam will be conducted at the end of the training. The delegate has to pass the examination to get certified. The trainer will provide all the details regarding exam during the training. The exam will have the following pattern:
An Introduction: Service Management
An Overview: Service Management Lifecycle
Introduction: Service Strategy
A Summary: Service Strategy Concepts
An Introduction: Service Strategy Process
An Overview: Service Design
A Summary: Service Transition
An Introduction: Service Transition Process
An Introduction: Service Operations
Overview: Service Management
An Overview: Service management approach
An Introduction: Change Management in organisation
An Overview: Metrics and Measurements
An Introduction: Communication
Bath city is a largest city in the Lieutenancy areas of England. The city has geographical area of 11 squares miles with 88,859 population in 2011. The bath city is situated in the valley of the river Avon which is 97 miles west of capital city,London. The city is also near to Bristol town. This city is well-known for its hot springs, which further lead to Spa Industry. On arrival of Romans, they built a temple and baths in the valley of river Avon. As per the previous records, the hot springs were present there since ancient time. But the site got explored when Romans entered the city. The 7th century, centre known as Bath Abbey went through renovations in 12th and 16th centuries. In 17th century, it became belief of local people that this water is special one and has so many curative properties. It brought both the popularity and tourists to the town. Apart from this, It offers a wide range of attractions including restaurants, businesses, theatres and city tours with 4.4 million visitors each year. The historic Roman Baths and Thermae Bath Spa giving their services to the city.
Earlier the motive of the Romans while constructing the bath was to used it for medicinal purposes. But the popularity of the water rose very quickly, so it was used for other purposes as well. In the medieval period, the wool industry went extra mile in production as new equipment and tool were introduced .They focused in the industry well and took it to new height. The town get distinguished after the introduction of neoclassical Palladian art, literature, and building under regime of George I,II, and III in the 18th century . Romans used this bath for their Pleasure. Number of baths were built after one another. Most of them built near hot springs. The Minerva goddess temple also built alongside one bath. In 3rd century, Walls built near boundary to save it from attack. Following collapse of Roman Empire, the town expanded nearly 760. King Offa constructed An abbey, dedicated to St. Peter. In the 15th century, the Abbey church of Bath city was broken down.
During the 18th century bath became the centre of fashionable life in England and attracted internationally renowned companies and directors with its five famous theatres. The city hosts the annual Bath International Music Festival and Mozartfest, the yearly Bath Literature Festival, and the Bath Film Festival.The Bath city is home to the Victoria Art Gallery (which is named after Queen Victoria), the Museum of East Asian Art, and Holburne Museum, as well as some other museums.
The climatic condition of Bath is far cry from rest of the country. The variation in the seasonal temperature is less as compared to the most of the United Kingdom due to adjacent sea temperature. In summer the maximum temperature is maximum to 21° C whereas minimum temperature goes to 1° or 2° C in winter. The average rainfall is near about 700mm with typically 8 to 15 days of snowfall.
The Bath city has sufficient number of educational schools . It has two universities, the University of Bath which was established in 1996 offering programs in languages, engineering, architecture, politics etc. with 17,308 students out of which more than 30% are from outside the UK. Second is Bath Spa University which was given degree-awarding powers in 1992 and university status in 2005 offering courses leading to a Postgraduate certificate in education. The city has private and public schools, several sixth forms as part of state, Bath College, and one education college.