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ITIL® Foundation and Practitioner course is of 5-days that covers knowledge and exam of ITIL® Foundation and ITIL® Practitioner certification collectively. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle. In ITIL® Practitioner part, the delegates will learn how to implement the fundamental concepts that are learnt in the ITIL® Foundation part.
ITIL® Foundation and Practitioner course is fully accredited by PeopleCert
Delivered by certified and experienced instructors in luxury venues
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Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
There is no prerequisite for ITIL® Foundation course.
ITIL® Foundation certificate is required before attending this course.
The professionals who are working in IT sector and are involved in developing IT services in the organisation.
ITIL® Foundation and Practitioner course is a combination of ITIL® Foundation and ITIL® Practitioner course. ITIL® Foundation and Practitioner is fully accredited by PeopleCert. Our trainers are certified and experienced in their domain.
The exam will be conducted at the end of the training. The delegate has to pass the examination to get certified. The trainer will provide all the details regarding exam during the training. The exam will have the following pattern:
An Introduction: Service Management
An Overview: Service Management Lifecycle
Introduction: Service Strategy
A Summary: Service Strategy Concepts
An Introduction: Service Strategy Process
An Overview: Service Design
A Summary: Service Transition
An Introduction: Service Transition Process
An Introduction: Service Operations
Overview: Service Management
An Overview: Service management approach
An Introduction: Change Management in organisation
An Overview: Metrics and Measurements
An Introduction: Communication
Wrexham is the largest town in north Wales that had a population of 61,603 as of the 2011 census. The Geographical condition of Wrexham city is near to Lower Dee Valley. The city is also surrounded by Welsh mountains. The city is the hub for Education sector, retail, commerce and Administration too. The Clwyd absorbs a lot of portion of Denbighshire in the mid-1970's. From 1997 to 2017, it is also a centre of Wrexham County Borough.
Wrexham existed even in the times before Jesus Christ, i.e. somewhere between 8000 – 4300 BC. Excavations have shown that agriculture was the main source of living through the people of Wrexham also had trade relations with the Romans. The Anglo-Saxons rule Wrexham from the 8th to the 10th Century AD.
When Llywelyn ap Gruffudd died in 1282 fighting in the independence struggle, Wrexham fell to the Marcher, a semi-independent lordship of Bromfield and Yale. After this, Wrexham continued to progress through the Middle Ages and in the process it became a centre of exchange for the goods produced in the Dee valley and Denbighshire uplands. Iron and lead were also being mined in Wrexham.
The town became a market town after 1327. As the end of the 14th Century approached, the town pollution started to constitute of different kind of people such as dancers, goldsmiths and other wealthy people who wanted to do business in Wrexham.
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The county council consists of 52 councillors out of which one is elected as Mayor for a year. The constituency of the town elects members to the National Assembly for Wales and UK Parliament. The constituency consists of both city and some nearby villages. Various communities in the town are Rhosddu, Offa, Acton and Caia Park.
Wrexham Maelor Hospital is one of the three largest hospitals in North Wales. The hospital contains facilities required to provide effective treatment. It has an arrangement of over 900 beds. Other hospitals include Penley Polish Hospital and Chirk Community.
The major private hospital in the town is Yale hospital with over 25 beds. It is near to the Maelor Hospital. Spire healthcare operate and own this hospital.
The North Wales Police served the city. The Eastern division headquarters is based in the centre of the town.
In case of any fire-related issue, the main fire station of town is located on Croesnewydd Road. It is now combined with Ambulance Service Station. Llangollen and Chirk have local fire stations.
Earlier the economy of Wrexham's was based on the heavy industry. This was later on overcome by biotechnology, professional services and manufacturing. Among other regions of North Wales, the town leads in the retail sector. The town showed exemplary performance by coming fifth among other cities of the United Kingdom in 2007.