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ITIL® Foundation and Practitioner course is of 5-days that covers knowledge and exam of ITIL® Foundation and ITIL® Practitioner certification collectively. In ITIL® Foundation part, the delegates will get to know about the basic concept, terminology, processes and principles used in Service Lifecycle. In ITIL® Practitioner part, the delegates will learn how to implement the fundamental concepts that are learnt in the ITIL® Foundation part.
ITIL® Foundation and Practitioner course is fully accredited by PeopleCert
Delivered by certified and experienced instructors in luxury venues
Trusted by many leading brands worldwide
Key learning points and tutor support
24*7 help and support
Find out what's included in the training programme.
Exams are provided, as part of the course. Obtaining certification is dependant on passing these exams
Delegates will get certification of completion at the end of the course.
A dedicated tutor will be at your disposal throughout the training to guide you through any issues.
There is no prerequisite for ITIL® Foundation course.
ITIL® Foundation certificate is required before attending this course.
The professionals who are working in IT sector and are involved in developing IT services in the organisation.
ITIL® Foundation and Practitioner course is a combination of ITIL® Foundation and ITIL® Practitioner course. ITIL® Foundation and Practitioner is fully accredited by PeopleCert. Our trainers are certified and experienced in their domain.
The exam will be conducted at the end of the training. The delegate has to pass the examination to get certified. The trainer will provide all the details regarding exam during the training. The exam will have the following pattern:
An Introduction: Service Management
An Overview: Service Management Lifecycle
Introduction: Service Strategy
A Summary: Service Strategy Concepts
An Introduction: Service Strategy Process
An Overview: Service Design
A Summary: Service Transition
An Introduction: Service Transition Process
An Introduction: Service Operations
Overview: Service Management
An Overview: Service management approach
An Introduction: Change Management in organisation
An Overview: Metrics and Measurements
An Introduction: Communication
Brighton is a seaside resort town located within the historic county of Sussex with a population of around 289,200 according to mid-2016 survey. It is situated on the southern coast of England and lies between the South Downs to the north and the English Channel to the south. The importance of the town grew with the development of the old town in the middle ages, but it has become dull and severally affected by foreign attacks and storms in the early modern period. The economy and population of the city faced a huge decline in that era. The consequences of it lead to loss of jobs and thus people started migrating from here in search of work.
The town flourished as a fashionable seaside resort and major tourism centre with the arrival of railways in 1841. The town also became a boarding point for boats travelling to France and also gained popularity after enhanced road transport to London. The town began to attract more visitors for sea bathing health resort provide the natural cure for illnesses and it became a popular seaside destination for foreign tourists. It was the time when people coming back to the same place. It was a very happy moment for them because at least the city gave them chance to reside one more time.
The early evidence of the settlement in the area was Whitehawk Camp, one of six causewayed enclosures in Sussex. A number of villas were built by Romans in Brighton and developed farming settlements in the area. Roman period abandoned in early 4th century and Anglo-Saxons had taken the control and area formed part of the Kingdom of Sussex in the late 5th century. The town grew its importance in the Norman era and became Sussex’s most populous town with the arrival of mackerel fishing industry.
More foreign attacks, storms, and establishment of significant nearby port, Shoreham affected the growth of the city leading to declining population and suffering economy. The city had gone through a rapid transformation in the 17th century after Dr Richard Russell encouraged many patients to drink and bath in seawater and take the cure for illnesses in the sea of Brighton.
Three myths were described in the economy of the Brighton by the Borough Council in 1985. Most common beliefs were that the tourism played a significant role in the jobs and income of the town, the majority of working population commuted to London every day and residents of the town composed entirely of retired business class and wealthy theatricals. During 19th and 20th century, the city became famous for the manufacturing of steam locomotives and its rail works contributed to rail industry of England.
Brighton is crowned as one of five super cities for the future according to the survey conducted in 2001. The city has been a major centre for retail, recreation, and employment, it is home to 9600 registered companies and tourism industry alone provides job opportunities to more than 20,000 people directly or indirectly. All these factors create huge job employment for native people as well as nearby town people.
Brighton and Hove City Council administer 54 schools in the Brighton. There are a number of states, independent and some faith schools in the city include Patcham High School, Roedean School, Montessori School and Brighton Aldridge Community Academy. For higher education, the city is served by the University of Sussex, University of Brighton and other city colleges. According to the survey conducted by World University Rankings, University of Sussex is ranked 110th in the world and 18th in the United Kingdom.