Change Management Foundation & Practitioner

Become an efficient manager of organisational change

ABOUT THE PROGRAM

The Change Management Foundation and Practitioner course provide essential knowledge and opportunity to the delegates to manage the change and impact of change on individuals within the organisation. The five-day course introduces delegates to the collaborative approaches applied for developing a comprehensive change management plan, identifying different organisation cultures and their impact on the change process. During the training program, the delegates will gain an understanding of core concepts involved in change management such as change, the organisation and the individual, change and the organisation, communication and stakeholder engagement and change management in practice. The course is beneficial for those delegates who want to acquire both Change Management Foundation and Practitioner level certifications.

  • Support effective change by developing comprehensive change management plan

  • Prepare team for change and enhance their learning and motivation to change

  • Become an effective team member involved in change projects within the organisation

  • Build successful change within your organisation

  • Courses led by certified and well-experienced Instructors

  • MSP Training offers flexible mode of training at an affordable price

PREREQUISITES

No pre-requirements are required for attending the course. However, some knowledge or working experience of organisational change would be beneficial.

TARGET AUDIENCE

The course is aimed at those delegates who want to gain sufficient knowledge of the organisational change. Managers responsible for applying and managing change and also convincing the rest of the organisation regarding the benefits of implementing change methodology can gain benefit from the course. The below set of the audience may find this course beneficial.

  • Change Managers
  • Sponsors
  • Operational line Managers
  • Organisational Development Managers
  • Project Managers
  • Program Managers
  • Portfolio Managers
  • HR Representatives
  • Business Change Managers
  • Any other member of the team involved in bringing and managing organisational change

WHAT WILL YOU LEARN?

  • Get familiar with the drivers for change
  • Recognise different organisation cultures and describe their impact on the change process
  • Analyse the impact of change on individuals within the organisation
  • Able to support change by creating learning activities
  • Develop an efficient and powerful change team
  • Choose an appropriate framework and use as the ground for development of a change management plan
  • Promote organisations that can respond well to change
  • Design and implement a communications management plan
  • Plan for extensive facilitated workshops encouraging meaningful conversations with those affected by the change
  • Build appropriate governance structures
  • Describe and analyse stakeholders to describe their impact on the change plan
  • Design and implement change that becomes the new business as usual

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PROGRAM OVERVIEW

Change is essential for all types of organisations. A well-defined change management plan is required in the organisation for implementing significant changes in the management strategy as well as meeting the expectations and requirements of the key stakeholders. An efficient change Management provides managerial and operational support for concerns regarding change and creates the correct approach towards the change among team members and other staff of the organisation. The change management training program empowers the delegates with the sophisticated methods for creating effective communication strategies, thus improving their morale, productivity and quality of work. The course provides the fundamental knowledge to the delegates to anticipate challenges and respond to these efficiently and quickly and align with existing resources within the organisation.

The Change Management courses introduce delegates to the overall structure of change management, and challenges arise due to implementing changes and powerful techniques to overcome resistance to change within the organisation. The delegates will learn how to develop effective influencing strategies and comprehensive change management plan while minimising disruption to existing operational performance.

Vital Information of Change Management Foundation and Practitioner Exam

The course helps the delegates to pass the exam after attending the training course. The delegates must sit for two exams to gain the certification. The exam checks the ability of the delegates to carry out the technical tasks in real-world situations. To gain the certifications, the delegates must achieve 50% marks in both exams. Details of exams as follows:

Change Management Foundation

The Foundation exam verifies knowledge of change management in general. The exam includes:

  • Multiple choice questions
  • Total 50 questions
  • Duration: 40 minutes
  • Type: Closed book exam

Change Management Practitioner

The Practitioner exam examines the capability of the delegates to perform the tasks in the real situations. This include:

  • Objective based testing
  • Four major questions having 20 marks each
  • Duration: 2.5 hours
  • Type: Open book exam

                      


PROGRAM CONTENT

Understand Change and the organisation

  • What is change?
  • Understand the need to bring about change in organisations
  • Impact on design of change program

Describe Change, the individual and the organisation

  • The evolution of change management
    • Impact of change on an individual
    • Its implications and significance while planning change
    • Understand different organisational cultures
    • Roles and responsibilities in supporting successful change
    • Describe people focused change management plan
    • Select framework supporting creation of people focused change management plan
  • Education and learning support
    • Describe learning process
    • Diagnosing and fulfilling learning needs
    • Design learning interventions
    • Impact of learning styles while designing learning interventions
  • Communications and involvement of stakeholder
    • Define stakeholder strategy
    • Select and evaluate stakeholders
    • Design effective influencing strategies
  • Communication and engagement
    • Understand the theory of effective communications
    • Usage of different communication channels
    • Create an effective communication plan
    • Techniques to review and assess the effectiveness of the communications

Change Management in Practice

  • Change Impact
    • Manage relationship between change journey and business continuity
    • Tools to ensure a comprehensive change management plan
  • Change readiness, planning and measurement
    • Build motivation to change
    • Develop organisational readiness for change
    • Plan for resistance
  • Personal and professional management
    • Create effective teams to help manage change
  • Project management: change initiatives, projects and programs
    • Decide delivery mechanisms for change
    • What governance structures need to put in place?
    • Impact of project management methodologies on the management of change
  • Facilitation
    • Approaches for establishing larger workshops
    • Use of open space technology or World café
  • Sustaining change
    • Describe design factors ensuring change is permanently embedded within the organisation

Change Management Foundation & Practitioner Enquiry

 

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ABOUT Bristol

  A city as well as a county in South West England, the Bristol city is the 12th largest in England in terms of area and 10th in terms of population. According to the latest census conducted in 2017, Bristol has a citizen strength of 454,200.

Bristol received its royal charter in 1155 AD and till the 14th century, it remained divided between Gloucestershire and Somerset before becoming a county itself. Bristol remained in a strong financial position during the 13th to the 18th century as it stood third in England in terms of tax receipts. It was only during the Industrial Revolution that the cities of Birmingham, Manchester and Liverpool surpassed Bristol. The currency in use in Bristol is also the largest being used in the United Kingdom – the Bristol Pound.

As far as education is concerned, Bristol houses two universities – The University of Bristol and the University of the West of England. Besides it also houses sporting and artistic venues such as the Spike Island, Memorial Stadium and Ashton Gate.

Bristol has been known for explorations since long. Explorers have many times visited the North Americas on their ships. John Cabot, the first European to visit the North America since the Vikings started his voyage from Bristol. Ships from Bristol also carried slaves from Africa to Americas during the 18th and the 19th centuries. In 1807 2000 slave ships carried 500,000 slaves to the Americas from Africa.

Sports

The city of is home to clubs playing almost every sport such as football, rugby, cricket, basketball and many others. Bristol City and Bristol Rovers‍ are the Football League clubs in Bristol. The former club, Bristol City, was formed in 1897 and within a span of 10 years they ended up as runner-ups in 1907 in the Division One league. In 1909 they ended up as runner-ups in FA Cup final. However, they started sinking thereafter and by 1982 declared themselves to be bankrupt. In 2007 they got promoted to the second tier of the English League where they lost to Hull City in the playoffs for being promoted to the Premier League.

Bristol Rovers came into existence in 1883 and since then have won Division Three South in 1952–53 and Division Three in 198990 and the Watney Cup in 1972. They ended up as runners-up in 2006-2007 for the Johnstone's Paint Trophy.

The Bristol also plays rugby. Formed in 1888, Bristol Rugby was earlier known as Bristol Football Club. Since 1888, the club has been constantly performing at very high levels of the game.

Gloucestershire County Cricket Club is known to play county cricket at the Bristol County Ground. The Bristol County Ground is also known as the only international sports ground in the south west of England. The club won 9 trophies between 1999 and 2006. During this period it also acquired a double-double by winning both the Benson & Hedges trophy and the C& G trophy in two consecutive years i.e. 1999 and 2000.

Transport

There are two main railway stations in Bristol - Bristol Temple Meads and Bristol Parkway. Bristol Temple Meads offers fast-running trains to local, regional, London Paddington and CrossCountry trains. There are such trains running from Bristol Parkway also that connect to Cardiff Central, Swansea, and London Paddington. There are Cross-Country services to the North East and Birmingham. The South Western Railway also offers some limited service to London Waterloo via Clapham Junction.

Bristol is also coming up with a new bus rapid transit system or the Metrobus that will provide a faster and better bus service to reduce overcrowding. This system of rapid transportation will be able to run concurrently on both bus lanes as well as secluded and directed busways.