Change Management Foundation & Practitioner

Become an efficient manager of organisational change

ABOUT THE PROGRAM

The Change Management Foundation and Practitioner course provide essential knowledge and opportunity to the delegates to manage the change and impact of change on individuals within the organisation. The five-day course introduces delegates to the collaborative approaches applied for developing a comprehensive change management plan, identifying different organisation cultures and their impact on the change process. During the training program, the delegates will gain an understanding of core concepts involved in change management such as change, the organisation and the individual, change and the organisation, communication and stakeholder engagement and change management in practice. The course is beneficial for those delegates who want to acquire both Change Management Foundation and Practitioner level certifications.

  • Support effective change by developing comprehensive change management plan

  • Prepare team for change and enhance their learning and motivation to change

  • Become an effective team member involved in change projects within the organisation

  • Build successful change within your organisation

  • Courses led by certified and well-experienced Instructors

  • MSP Training offers flexible mode of training at an affordable price

PREREQUISITES

No pre-requirements are required for attending the course. However, some knowledge or working experience of organisational change would be beneficial.

TARGET AUDIENCE

The course is aimed at those delegates who want to gain sufficient knowledge of the organisational change. Managers responsible for applying and managing change and also convincing the rest of the organisation regarding the benefits of implementing change methodology can gain benefit from the course. The below set of the audience may find this course beneficial.

  • Change Managers
  • Sponsors
  • Operational line Managers
  • Organisational Development Managers
  • Project Managers
  • Program Managers
  • Portfolio Managers
  • HR Representatives
  • Business Change Managers
  • Any other member of the team involved in bringing and managing organisational change

WHAT WILL YOU LEARN?

  • Get familiar with the drivers for change
  • Recognise different organisation cultures and describe their impact on the change process
  • Analyse the impact of change on individuals within the organisation
  • Able to support change by creating learning activities
  • Develop an efficient and powerful change team
  • Choose an appropriate framework and use as the ground for development of a change management plan
  • Promote organisations that can respond well to change
  • Design and implement a communications management plan
  • Plan for extensive facilitated workshops encouraging meaningful conversations with those affected by the change
  • Build appropriate governance structures
  • Describe and analyse stakeholders to describe their impact on the change plan
  • Design and implement change that becomes the new business as usual

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PROGRAM OVERVIEW

Change is essential for all types of organisations. A well-defined change management plan is required in the organisation for implementing significant changes in the management strategy as well as meeting the expectations and requirements of the key stakeholders. An efficient change Management provides managerial and operational support for concerns regarding change and creates the correct approach towards the change among team members and other staff of the organisation. The change management training program empowers the delegates with the sophisticated methods for creating effective communication strategies, thus improving their morale, productivity and quality of work. The course provides the fundamental knowledge to the delegates to anticipate challenges and respond to these efficiently and quickly and align with existing resources within the organisation.

The Change Management courses introduce delegates to the overall structure of change management, and challenges arise due to implementing changes and powerful techniques to overcome resistance to change within the organisation. The delegates will learn how to develop effective influencing strategies and comprehensive change management plan while minimising disruption to existing operational performance.

Vital Information of Change Management Foundation and Practitioner Exam

The course helps the delegates to pass the exam after attending the training course. The delegates must sit for two exams to gain the certification. The exam checks the ability of the delegates to carry out the technical tasks in real-world situations. To gain the certifications, the delegates must achieve 50% marks in both exams. Details of exams as follows:

Change Management Foundation

The Foundation exam verifies knowledge of change management in general. The exam includes:

  • Multiple choice questions
  • Total 50 questions
  • Duration: 40 minutes
  • Type: Closed book exam

Change Management Practitioner

The Practitioner exam examines the capability of the delegates to perform the tasks in the real situations. This include:

  • Objective based testing
  • Four major questions having 20 marks each
  • Duration: 2.5 hours
  • Type: Open book exam

                      


PROGRAM CONTENT

Understand Change and the organisation

  • What is change?
  • Understand the need to bring about change in organisations
  • Impact on design of change program

Describe Change, the individual and the organisation

  • The evolution of change management
    • Impact of change on an individual
    • Its implications and significance while planning change
    • Understand different organisational cultures
    • Roles and responsibilities in supporting successful change
    • Describe people focused change management plan
    • Select framework supporting creation of people focused change management plan
  • Education and learning support
    • Describe learning process
    • Diagnosing and fulfilling learning needs
    • Design learning interventions
    • Impact of learning styles while designing learning interventions
  • Communications and involvement of stakeholder
    • Define stakeholder strategy
    • Select and evaluate stakeholders
    • Design effective influencing strategies
  • Communication and engagement
    • Understand the theory of effective communications
    • Usage of different communication channels
    • Create an effective communication plan
    • Techniques to review and assess the effectiveness of the communications

Change Management in Practice

  • Change Impact
    • Manage relationship between change journey and business continuity
    • Tools to ensure a comprehensive change management plan
  • Change readiness, planning and measurement
    • Build motivation to change
    • Develop organisational readiness for change
    • Plan for resistance
  • Personal and professional management
    • Create effective teams to help manage change
  • Project management: change initiatives, projects and programs
    • Decide delivery mechanisms for change
    • What governance structures need to put in place?
    • Impact of project management methodologies on the management of change
  • Facilitation
    • Approaches for establishing larger workshops
    • Use of open space technology or World café
  • Sustaining change
    • Describe design factors ensuring change is permanently embedded within the organisation

Change Management Foundation & Practitioner Enquiry

 

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ABOUT Tredegar

Tredegar, once a centre of Industrial Revolution in South Wales, is located on the banks of the Sirhowy River in Monmouthshire. One of the most famous ironworks in Richmond, Virginia, United States, The Tredegar Iron Works, was named after this town in England.

History

Samuel Homfray, who founded the town, needed residential places for their workers. Thus Tredegar was developed more as a need than for any other purpose. Lt.Col. Sir Charles Gould Morgan granted his land on the east side of the Sirhowy river, in 1799 for the building of the iron works company. As a means to develop business,  Homfray married Sir Charles’ daughter Jane and got an extension to the lease. However, The west bank remained undeveloped as it fell under the ownership of Lord Tredegar.

Those who wanted to run their businesses in Tredegar, Homfray sold franchisees to them But in return, he took a percentage from each of them. He also saw to it that his currency did not go to others. For this, he paid in his own currency that could be used only inside the town. In a few years, the parish grew and the mode of transport was fast becoming the horse carriages.

Governance – Facts

  • Aneurin Bevan who introduced the system of British National Health Service was born in Tredegar. Aneurin Bevan also used to manage the Tredegar General Hospital.
  • Neil Kinnock was born in 1942 in Tredegar. He later went on to become a member of the Labour Party from 1983 to 1992. For almost the whole of his early life, he lived in Tredegar.
  • Michael Foot, the precursor to Neil Kinnock, was MP for the local constituency, Ebbw Vale
  • Once considered to be a Labour Party seat, Tredegar was ruled for a few years by Dai Davies a left-wing independent until the general election of 2010 took place.

 Architecture:

There are two marvels of architecture that worth a see – the Town Clock and the Bedwellty House. The Bedwellty House is famous as it used to be the living place for the founder of Tredegar i.e. Samuel Homfray. A Victorian garden surrounds the house without any gates. The Long Shelter is also a part of the Bedwelity House.

The Town Clock stands in the southern part of the town. The clock was gifted by Mrs R.P. Davies, who was the wife of the manager of Tredegar Ironworks and, who also conceived the idea as well. JB Joyce & Co of Whitchurch, Shropshire were assigned to build this clock. Once this was done, the clock was erected in the Circle according to the instructions of Mrs.Davies.

Riots :

The town of Tredegar is known for three major riots that rocked the town. They occurred in 1868, 1882 and 1911. Each of these riots had a different purpose.

  • The 1868 riots took place as the local candidate who was Colonel Clifford, who was considered a favourite, was not elected.
  • In 1882 anti-Irish riots erupted in Tredegar. It is so sad that there had been tensions in Tredegar since 1850 regarding the presence of Irish people.different reports from the time tell varying stories but all report one thing as similar, the riots started with the pelting of stones and then spread to the destruction of Irish homes. The Irish were beaten and had to leave Tredegar for safety.To bring normalcy back, troops were summoned from Newport and Cardiff.
  • 1911 saw riots returning to Tredegar once again. This time they were anti-Jewish riots. These riots started a process called the pogrom (borrowed from the Nazi dictionary). The pogrom was meant to filter Jews and annihilate them according to the Nazi policies.  Jewish shops were burnt and their property ransacked but no deaths happened in Tredegar.