Change Management Foundation & Practitioner

Become an efficient manager of organisational change

ABOUT THE PROGRAM

The Change Management Foundation and Practitioner course provide essential knowledge and opportunity to the delegates to manage the change and impact of change on individuals within the organisation. The five-day course introduces delegates to the collaborative approaches applied for developing a comprehensive change management plan, identifying different organisation cultures and their impact on the change process. During the training program, the delegates will gain an understanding of core concepts involved in change management such as change, the organisation and the individual, change and the organisation, communication and stakeholder engagement and change management in practice. The course is beneficial for those delegates who want to acquire both Change Management Foundation and Practitioner level certifications.

  • Support effective change by developing comprehensive change management plan

  • Prepare team for change and enhance their learning and motivation to change

  • Become an effective team member involved in change projects within the organisation

  • Build successful change within your organisation

  • Courses led by certified and well-experienced Instructors

  • MSP Training offers flexible mode of training at an affordable price

PREREQUISITES

No pre-requirements are required for attending the course. However, some knowledge or working experience of organisational change would be beneficial.

TARGET AUDIENCE

The course is aimed at those delegates who want to gain sufficient knowledge of the organisational change. Managers responsible for applying and managing change and also convincing the rest of the organisation regarding the benefits of implementing change methodology can gain benefit from the course. The below set of the audience may find this course beneficial.

  • Change Managers
  • Sponsors
  • Operational line Managers
  • Organisational Development Managers
  • Project Managers
  • Program Managers
  • Portfolio Managers
  • HR Representatives
  • Business Change Managers
  • Any other member of the team involved in bringing and managing organisational change

WHAT WILL YOU LEARN?

  • Get familiar with the drivers for change
  • Recognise different organisation cultures and describe their impact on the change process
  • Analyse the impact of change on individuals within the organisation
  • Able to support change by creating learning activities
  • Develop an efficient and powerful change team
  • Choose an appropriate framework and use as the ground for development of a change management plan
  • Promote organisations that can respond well to change
  • Design and implement a communications management plan
  • Plan for extensive facilitated workshops encouraging meaningful conversations with those affected by the change
  • Build appropriate governance structures
  • Describe and analyse stakeholders to describe their impact on the change plan
  • Design and implement change that becomes the new business as usual

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PROGRAM OVERVIEW

Change is essential for all types of organisations. A well-defined change management plan is required in the organisation for implementing significant changes in the management strategy as well as meeting the expectations and requirements of the key stakeholders. An efficient change Management provides managerial and operational support for concerns regarding change and creates the correct approach towards the change among team members and other staff of the organisation. The change management training program empowers the delegates with the sophisticated methods for creating effective communication strategies, thus improving their morale, productivity and quality of work. The course provides the fundamental knowledge to the delegates to anticipate challenges and respond to these efficiently and quickly and align with existing resources within the organisation.

The Change Management courses introduce delegates to the overall structure of change management, and challenges arise due to implementing changes and powerful techniques to overcome resistance to change within the organisation. The delegates will learn how to develop effective influencing strategies and comprehensive change management plan while minimising disruption to existing operational performance.

Vital Information of Change Management Foundation and Practitioner Exam

The course helps the delegates to pass the exam after attending the training course. The delegates must sit for two exams to gain the certification. The exam checks the ability of the delegates to carry out the technical tasks in real-world situations. To gain the certifications, the delegates must achieve 50% marks in both exams. Details of exams as follows:

Change Management Foundation

The Foundation exam verifies knowledge of change management in general. The exam includes:

  • Multiple choice questions
  • Total 50 questions
  • Duration: 40 minutes
  • Type: Closed book exam

Change Management Practitioner

The Practitioner exam examines the capability of the delegates to perform the tasks in the real situations. This include:

  • Objective based testing
  • Four major questions having 20 marks each
  • Duration: 2.5 hours
  • Type: Open book exam

                      


PROGRAM CONTENT

Understand Change and the organisation

  • What is change?
  • Understand the need to bring about change in organisations
  • Impact on design of change program

Describe Change, the individual and the organisation

  • The evolution of change management
    • Impact of change on an individual
    • Its implications and significance while planning change
    • Understand different organisational cultures
    • Roles and responsibilities in supporting successful change
    • Describe people focused change management plan
    • Select framework supporting creation of people focused change management plan
  • Education and learning support
    • Describe learning process
    • Diagnosing and fulfilling learning needs
    • Design learning interventions
    • Impact of learning styles while designing learning interventions
  • Communications and involvement of stakeholder
    • Define stakeholder strategy
    • Select and evaluate stakeholders
    • Design effective influencing strategies
  • Communication and engagement
    • Understand the theory of effective communications
    • Usage of different communication channels
    • Create an effective communication plan
    • Techniques to review and assess the effectiveness of the communications

Change Management in Practice

  • Change Impact
    • Manage relationship between change journey and business continuity
    • Tools to ensure a comprehensive change management plan
  • Change readiness, planning and measurement
    • Build motivation to change
    • Develop organisational readiness for change
    • Plan for resistance
  • Personal and professional management
    • Create effective teams to help manage change
  • Project management: change initiatives, projects and programs
    • Decide delivery mechanisms for change
    • What governance structures need to put in place?
    • Impact of project management methodologies on the management of change
  • Facilitation
    • Approaches for establishing larger workshops
    • Use of open space technology or World café
  • Sustaining change
    • Describe design factors ensuring change is permanently embedded within the organisation

Change Management Foundation & Practitioner Enquiry

 

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ABOUT Peterborough

Located in Cambridgeshire, England, on the River Nene, Peterborough had a population of 183,631 as of 2011. The city is decorated by its castles.Lying around 74 miles north of London, the city has been a part of Northamptonshire for a long time. The railway station at Peterborough that lies on the East Coast Main Line between London and Edinburgh, is considered to be a significant stoppage.

At some places, Peterborough lies below sea level while at others it is seen lying on a flat land. Archaeological finds reveal the existence of human beings at the Peterborough location even before the Bronze Age. During the Anglo-Saxon period, monasteries started springing up with one of them being the Medeshamstede monastery. The Peterborough Cathedral is the new name for the same monastery.

With the arrival of the railways in the 19th Century, the population of Peterborough started to grow. Industrialization also saw a steep rise with the arrival of railways. Peterborough developed as a centre of bricks manufacturing. It was in the mid-20th century that the development of Peterborough came to a standstill and remained so till 1960’s. This was mainly due to the Second World War.

Now, the Peterborough administration is having plans that will provide better facilities to the citizens such as housing, health, road and other means of transport. A sum of around £1 billion is being spent on the redevelopment of the city and its neighbours.

Sports :

Peterborough has teams for various games such as American and Australian rules football athletics, cricket, football, hockey, ice hockey, rowing, and rugby. Between 1906 and 1974, Northamptonshire has been home to some home games of the city in various games.  The Peterborough Hockey Club and the Peterborough Town Cricket Club use the Westwood ground to play their home games in this city.

Notable people:

Some of the most notable people were born in Peterborough. They include:

  • George Alcock - An astronomer
  • John Clare – Poet
  • Christopher Perkins – artist
  • John Payne – A noticeable Catholic martyr
  • Sir Henry Royce – Known as the co-founder of Rolls-Royce he was also the first Baronet of Seaton, and an engineer as well.
  • John Hill – Author, Actor and Physician
  • Frank Horrabin - A socialist writer cum illustrator
  • Dr Richard Cumberland – Philosopher
  • Hereward the Wake - an outlaw

Musicians

  • Sir Thomas Armstrong – The Royal Academy of Music designated Armstrong as the Principal of the academy.
  • Andy Bell - pop band Erasure’s lead vocalist
  • Paul Nicholas - actor and singer

Media

  • Claudia Katz Minnick – famed for "Spider-Man" where she played Robbie's Assistant, "The Black Dahlia" (Frisk Bartender) and "Ouija" (Mother)
  • Simon Bamford – The 'Hellraiser' franchise
  • Adrian Lyne – Fatal Attraction, Oscar-nominated director
  • Sarah Wood - television presenter
  • Jake Humprey – Presenter with BBC Formula One
  • Adrian Durham - football journalist, presenter on Talksport radio
  • Brian J.Ford - Broadcaster, Biologist and Author

Sporting World Personalities

  • David Bentley – Footballer with Tottenham Hotspur and England
  • Craig Jones - Motorcycle Racer
  • Louis Smith – A gymnast from the United Kingdom who won an  individual Olympic medal in the last hundred years first of all
  • Isaiah Brown – Football player with Chelsea

Town Twinning :

To promote friendship among various troubled nations after the Second War, Europe adopted the method of town twinning. Its main purpose was to spread greater friendship and harmony among the different European cities. Town twinning is an agreement to help in the various activities and projects that are organised by the communities of both the countries. This also leads to the development of lifestyle, historical, and cultural similarities and differences. The various town with which Peterborough has twinning are listed below:

  • Spain - Alcalá de Henares, 1986
  • France - Bourges,1957
  • Italy - Forlì, 1981
  • Germany -Viersen, 1981
  • Ukraine - Vinnytsia, 1991