Change Management Foundation and Practitioner | MSP Training

ABOUT THE PROGRAM

The Change Management Foundation and Practitioner course provide essential knowledge and opportunity to the delegates to manage the change and impact of change on individuals within the organisation. The five-day course introduces delegates to the collaborative approaches applied for developing a comprehensive change management plan, identifying different organisation cultures and their impact on the change process. During the training program, the delegates will gain an understanding of core concepts involved in change management such as change, the organisation and the individual, change and the organisation, communication and stakeholder engagement and change management in practice. The course is beneficial for those delegates who want to acquire both Change Management Foundation and Practitioner level certifications.

Support effective change by developing comprehensive change management plan
Prepare team for change and enhance their learning and motivation to change
Become an effective team member involved in change projects within the organisation
Build successful change within your organisation
Courses led by certified and well-experienced Instructors
MSP Training offers flexible mode of training at an affordable price

PREREQUISITES

No pre-requirements are required for attending the course. However, some knowledge or working experience of organisational change would be beneficial.

TARGET AUDIENCE

The course is aimed at those delegates who want to gain sufficient knowledge of the organisational change. Managers responsible for applying and managing change and also convincing the rest of the organisation regarding the benefits of implementing change methodology can gain benefit from the course. The below set of the audience may find this course beneficial.

Change Managers
Sponsors
Operational line Managers
Organisational Development Managers
Project Managers
Program Managers
Portfolio Managers
HR Representatives
Business Change Managers
Any other member of the team involved in bringing and managing organisational change

WHAT WILL YOU LEARN?

Get familiar with the drivers for change
Recognise different organisation cultures and describe their impact on the change process
Analyse the impact of change on individuals within the organisation
Able to support change by creating learning activities
Develop an efficient and powerful change team
Choose an appropriate framework and use as the ground for development of a change management plan
Promote organisations that can respond well to change
Design and implement a communications management plan
Plan for extensive facilitated workshops encouraging meaningful conversations with those affected by the change
Build appropriate governance structures
Describe and analyse stakeholders to describe their impact on the change plan
Design and implement change that becomes the new business as usual

Enquire Program

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PROGRAM OVERVIEW

Change is essential for all types of organisations. A well-defined change management plan is required in the organisation for implementing significant changes in the management strategy as well as meeting the expectations and requirements of the key stakeholders. An efficient change Management provides managerial and operational support for concerns regarding change and creates the correct approach towards the change among team members and other staff of the organisation. The change management training program empowers the delegates with the sophisticated methods for creating effective communication strategies, thus improving their morale, productivity and quality of work. The course provides the fundamental knowledge to the delegates to anticipate challenges and respond to these efficiently and quickly and align with existing resources within the organisation.

The Change Management courses introduce delegates to the overall structure of change management, and challenges arise due to implementing changes and powerful techniques to overcome resistance to change within the organisation. The delegates will learn how to develop effective influencing strategies and comprehensive change management plan while minimising disruption to existing operational performance.

Vital Information of Change Management Foundation and Practitioner Exam

The course helps the delegates to pass the exam after attending the training course. The delegates must sit for two exams to gain the certification. The exam checks the ability of the delegates to carry out the technical tasks in real-world situations. To gain the certifications, the delegates must achieve 50% marks in both exams. Details of exams as follows:

Change Management Foundation

The Foundation exam verifies knowledge of change management in general. The exam includes:

Multiple choice questions
Total 50 questions
Duration: 40 minutes
Type: Closed book exam

Change Management Practitioner

The Practitioner exam examines the capability of the delegates to perform the tasks in the real situations. This include:

Objective based testing
Four major questions having 20 marks each
Duration: 2.5 hours
Type: Open book exam

PROGRAM CONTENT

Understand Change and the organisation

What is change?
Understand the need to bring about change in organisations
Impact on design of change program

Describe Change, the individual and the organisation

The evolution of change management
- Impact of change on an individual
- Its implications and significance while planning change
- Understand different organisational cultures
- Roles and responsibilities in supporting successful change
- Describe people focused change management plan
- Select framework supporting creation of people focused change management plan
Education and learning support
- Describe learning process
- Diagnosing and fulfilling learning needs
- Design learning interventions
- Impact of learning styles while designing learning interventions
Communications and involvement of stakeholder
- Define stakeholder strategy
- Select and evaluate stakeholders
- Design effective influencing strategies
Communication and engagement
- Understand the theory of effective communications
- Usage of different communication channels
- Create an effective communication plan
- Techniques to review and assess the effectiveness of the communications

Change Management in Practice

Change Impact
- Manage relationship between change journey and business continuity
- Tools to ensure a comprehensive change management plan
Change readiness, planning and measurement
- Build motivation to change
- Develop organisational readiness for change
- Plan for resistance
Personal and professional management
- Create effective teams to help manage change
Project management: change initiatives, projects and programs
- Decide delivery mechanisms for change
- What governance structures need to put in place?
- Impact of project management methodologies on the management of change
Facilitation
- Approaches for establishing larger workshops
- Use of open space technology or World café
Sustaining change
- Describe design factors ensuring change is permanently embedded within the organisation

Change Management Foundation & Practitioner Enquiry

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Reach us at 0121 368 7851 or info@msptraining.com for more information.

ABOUT Heathrow

In London, Heathrow airport is a major international airport. Heathrow airport is the world’s second busiest airport by International passenger traffic. In 2016, Heathrow airport has a 75.7 million passengers travelling record. Heathrow airport renders scheduled services which is one of the six airports along with Gatwick, Luton, London City, Stansted and Southend. Heathrow airport is located 23 km west of Central London. This airport has two parallel east-west runways and four operational terminals that cover 4.74 sq. mi. From Heathrow airport, above 80 airlines fly to 180 locations (approx.) worldwide carrying more than 72 million travellers and 1.4 million tonnes of cargo every year. Heathrow airport is enclosed by the Hillingdon, Longford, Cranford and Harmondsworth from the north side and by Hatton and Hounslow from the east side. Heathrow airport offers many facilities such as for business, handicapped travellers and children. Heathrow airport has a splendid rail and road links to London and other cities of the country. From Heathrow airport, there are many public means of transport such as coaches, taxis, trains and Heathrow express, ease the passengers to travel to the main city.

History

Heathrow airports in its started life are known by the name of Great-West Aerodrome and occasionally known as Heathrow Aerodrome. It is originated in 1946 as London Airport for commercial air travel and renamed as Heathrow airport in 1966. Sir Frederick Gibberd has designed the Heathrow airport. He has designed the original terminals and buildings. In the 1980s and 90s Heathrow develop into a major employer with 70,000 staff.

Security

At the Heathrow airport, full body scanners are used which exhibits a cartoon-style figure of passengers’ body and exhibits all the items on the screen which are restricted to carry while travelling. Aviation security which is the unit of Metropolitan Police holds the responsibility of airport police. It also has armoured vehicles of Household Cavalry, which has been sporadically deployed during the time of heightened security.

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