Change Management Foundation & Practitioner

Become an efficient manager of organisational change

ABOUT THE PROGRAM

The Change Management Foundation and Practitioner course provide essential knowledge and opportunity to the delegates to manage the change and impact of change on individuals within the organisation. The five-day course introduces delegates to the collaborative approaches applied for developing a comprehensive change management plan, identifying different organisation cultures and their impact on the change process. During the training program, the delegates will gain an understanding of core concepts involved in change management such as change, the organisation and the individual, change and the organisation, communication and stakeholder engagement and change management in practice. The course is beneficial for those delegates who want to acquire both Change Management Foundation and Practitioner level certifications.

  • Support effective change by developing comprehensive change management plan

  • Prepare team for change and enhance their learning and motivation to change

  • Become an effective team member involved in change projects within the organisation

  • Build successful change within your organisation

  • Courses led by certified and well-experienced Instructors

  • MSP Training offers flexible mode of training at an affordable price

PREREQUISITES

No pre-requirements are required for attending the course. However, some knowledge or working experience of organisational change would be beneficial.

TARGET AUDIENCE

The course is aimed at those delegates who want to gain sufficient knowledge of the organisational change. Managers responsible for applying and managing change and also convincing the rest of the organisation regarding the benefits of implementing change methodology can gain benefit from the course. The below set of the audience may find this course beneficial.

  • Change Managers
  • Sponsors
  • Operational line Managers
  • Organisational Development Managers
  • Project Managers
  • Program Managers
  • Portfolio Managers
  • HR Representatives
  • Business Change Managers
  • Any other member of the team involved in bringing and managing organisational change

WHAT WILL YOU LEARN?

  • Get familiar with the drivers for change
  • Recognise different organisation cultures and describe their impact on the change process
  • Analyse the impact of change on individuals within the organisation
  • Able to support change by creating learning activities
  • Develop an efficient and powerful change team
  • Choose an appropriate framework and use as the ground for development of a change management plan
  • Promote organisations that can respond well to change
  • Design and implement a communications management plan
  • Plan for extensive facilitated workshops encouraging meaningful conversations with those affected by the change
  • Build appropriate governance structures
  • Describe and analyse stakeholders to describe their impact on the change plan
  • Design and implement change that becomes the new business as usual

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PROGRAM OVERVIEW

Change is essential for all types of organisations. A well-defined change management plan is required in the organisation for implementing significant changes in the management strategy as well as meeting the expectations and requirements of the key stakeholders. An efficient change Management provides managerial and operational support for concerns regarding change and creates the correct approach towards the change among team members and other staff of the organisation. The change management training program empowers the delegates with the sophisticated methods for creating effective communication strategies, thus improving their morale, productivity and quality of work. The course provides the fundamental knowledge to the delegates to anticipate challenges and respond to these efficiently and quickly and align with existing resources within the organisation.

The Change Management courses introduce delegates to the overall structure of change management, and challenges arise due to implementing changes and powerful techniques to overcome resistance to change within the organisation. The delegates will learn how to develop effective influencing strategies and comprehensive change management plan while minimising disruption to existing operational performance.

Vital Information of Change Management Foundation and Practitioner Exam

The course helps the delegates to pass the exam after attending the training course. The delegates must sit for two exams to gain the certification. The exam checks the ability of the delegates to carry out the technical tasks in real-world situations. To gain the certifications, the delegates must achieve 50% marks in both exams. Details of exams as follows:

Change Management Foundation

The Foundation exam verifies knowledge of change management in general. The exam includes:

  • Multiple choice questions
  • Total 50 questions
  • Duration: 40 minutes
  • Type: Closed book exam

Change Management Practitioner

The Practitioner exam examines the capability of the delegates to perform the tasks in the real situations. This include:

  • Objective based testing
  • Four major questions having 20 marks each
  • Duration: 2.5 hours
  • Type: Open book exam

                      


PROGRAM CONTENT

Understand Change and the organisation

  • What is change?
  • Understand the need to bring about change in organisations
  • Impact on design of change program

Describe Change, the individual and the organisation

  • The evolution of change management
    • Impact of change on an individual
    • Its implications and significance while planning change
    • Understand different organisational cultures
    • Roles and responsibilities in supporting successful change
    • Describe people focused change management plan
    • Select framework supporting creation of people focused change management plan
  • Education and learning support
    • Describe learning process
    • Diagnosing and fulfilling learning needs
    • Design learning interventions
    • Impact of learning styles while designing learning interventions
  • Communications and involvement of stakeholder
    • Define stakeholder strategy
    • Select and evaluate stakeholders
    • Design effective influencing strategies
  • Communication and engagement
    • Understand the theory of effective communications
    • Usage of different communication channels
    • Create an effective communication plan
    • Techniques to review and assess the effectiveness of the communications

Change Management in Practice

  • Change Impact
    • Manage relationship between change journey and business continuity
    • Tools to ensure a comprehensive change management plan
  • Change readiness, planning and measurement
    • Build motivation to change
    • Develop organisational readiness for change
    • Plan for resistance
  • Personal and professional management
    • Create effective teams to help manage change
  • Project management: change initiatives, projects and programs
    • Decide delivery mechanisms for change
    • What governance structures need to put in place?
    • Impact of project management methodologies on the management of change
  • Facilitation
    • Approaches for establishing larger workshops
    • Use of open space technology or World café
  • Sustaining change
    • Describe design factors ensuring change is permanently embedded within the organisation

Change Management Foundation & Practitioner Enquiry

 

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ABOUT Norwich

Norwich is a city situated on the bank of river Wensum. Norwich comes under the administration of East Anglia of England. It is also regional managerial Centre for both the region i.e East Anglia and county town. Until the 11th century, it was recognized as the largest city in England. In 2011 census the population of this town was 2 lakh 15 thousand. Cities such as Taverham, Hellesdon, old Catton, Thorpe St Andrew, Sprowston, and Costessey comes under the jurisdiction of it.  Norwich has a highly dense population with respect to the area covered. Norwich City F.C is the most followed football club of the city. Clive Lewis and Chloe Smith are present MP’s of this city. Norwich conferred with England's first UNESCO city in the field of Literature in 2012.

History

The history began with the rule of Romans. Romans got dismantled around 450 CE. The city got its name from Northwich, it was founded between 5th and 7th century. It was followed by deadly war between English and Romans. During Middle Ages around 1134, the presence of Jews was noted there. The early period between 1485 and 1640 was considered the time where the wool industry got the expansion. During 17thcentury population increased very rapidly. During this time others industries such as printing, engineering, finance, tourism, and electronics. Further, it followed with several civil wars and the Victorian era.

Education

Norwich runs many primary, secondary, professional and free schools including various academies for its students on large scale. The Norwich University and the University of East Anglia are prominent ones. The population of students is 17000 approximately. These institutions provide hundreds of designers to local industries.

Culture

Since old age, Norwich has been associated with arts and culture, publishing and literature. Pulls Ferry, Shopping places, Norwich castle museum, architectural site Norwich 12, the great hospital, dragon hall are some famous places of this city.

Sports and Safe city

Speedway racing was popular in the region prior and after the Second World War. The famous lightweight champion of the world Jon Thaxton belonged to this city. Norwich is as old as London i.e capital city of England for several centuries prior to Industrialisation.  It is also famous for its greenery. Soon it will be converting into the transition town. Norwich considered as the safest city to live, study, visit and much more. Norwich has immense and healthy youth population. There is a very commendable initiative that has been started by the people i.e. “meet the people”. It is an event that covers discussion on the topics such as social and political among all walks of life. Student’s contribution in making good environment is commendable. The right combination of youth, friendly environment and safety makes it a perfect place to study.

Climate

It has maritime climate as it is near to the river Wensum. It did not have any extreme temperature conditions in the past as well as in the present scenarios. There has not been any single case of the shortage of rainfall and undistributed rainfall in the region. The official met office of the region is Coltishall. All the records present here have been used to study the climatic pattern of the region. The Met office provides the updated information to the locals to aware them of any natural hazard.

Transport

It is well connected with road, railway, and Air. It is a junction point for the east and west, i.e. Great Yarmouth (East) and Kings Lynn and Peterborough (West). The local government has recommended an upgrading of the roads. It is also linked to the Cambridge via A11. The rail network is well connected to London Liverpool Street, Peterborough, Nottingham, Sheffield and a few more. The prominent bus services are being run by Anglian Bus, First Norfolk, Suffolk, connecting bus service a few more. There is a famous national cycle route for bicycle commuters. There is a river Yare that provides the water transport to the region.