BCS Certificate in Commercial Awareness

Mastering Financial and Behavorial Skills

ABOUT THE PROGRAM

The period of self-governing organisations with monopoly position with their product or service is fading. The organisations are into the more competitive environment with perfect competition. To be successful, they need to collaborate with suppliers, competitors and outsourcing partners along internal efficiency. For the successful operation of the business in the current environment, they are forced to change their organisational behaviour and use techniques to evaluate organisational performance. For the Business Analysts to be efficient in contribution, the knowledge of all impact factors of an organisation is required. The BCS Certificate in Commercial Awareness course covers Business Finance and Organisational Behaviour aspects that relate to fiscal as well as behavioural skills. At MSP Training, there is assurance that the delegates will improve upon their skills related to organisational behaviour as well as the decision-making regarding legal matters.

  • Get Acquainted with the the Fiscal and Behavioral skills required in an organisation.

  • Use the Three Techniques to evaluate financial cases

  • Certification by one of the leading Training Provider

  • Certification Accredited by BCS and Recognized by Global Leading Brands

WHAT'S INCLUDED ?

Find out what's included in the training programme.

Includes

Key Learning Points

Clear and concise objectives to guide delegates through the course.

Includes

Tutor Support

A dedicated tutor will be at your disposal throughout the training to guide you through any issues.

Includes

Certificate

Delegates will get certification of completion at the end of the course.

Includes

Courseware

Courseware will also be provided to the delegates so that they can revise the course after the training.

PREREQUISITES

The BCS Certificate in Commercial Awareness course does not have prerequisites.

TARGET AUDIENCE

  • The course is for professionals who wish to gain knowledge of structure, operation and behaviour of organisations.
  • This course is suitable for the professionals such as Business Analysts, Program Managers, Project Managers, Solution Architects and Service managers.

WHAT WILL YOU LEARN?

The delegates will learn about:

  • Assessment of financial case through three techniques.
  • Difference between pricing and costing.
  • Concepts of Cash Flow Forecasting and Budgeting.
  • Contents of different Financial Accounting Documents
  • Dealing with an organisation's legal matters
  • Performance Ratios of a business that are required.
  • Porters Five Forces Framework and Value Chain.
  • Boston Consulting Group’s Matrix.

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PROGRAM OVERVIEW

The course BCS Certificate in Commercial Awareness is divided into two parts. One part covers Business Finance and other part focuses on Organisational Behaviour. Business Finance covers finance related skills required by IT Decision Makers, the latter i.e.  Organisational Behaviour covers Business Analysis Techniques (BAT) and Organisational Behaviour (OB). We, at MSP Training, ensure that the delegates get the training from those trainers who are certified and expert.

Examination

The candidates can sit for the exam only after attending the Commercial Awareness course. This closed book exam lasts for one hour and has multiple choice questions. The candidates sitting for the exam are required to correct 65% questions to pass the examination. BCS allows the use of simple calculators while no mobile devices are not allowed during the exam.

Candidates must carry identification of some kind. The ID proof can be in the form of a driving license, a passport or even a student id card. After the exam, the result of the candidates will be emailed to them by BCS. The candidates can then view their result from their accounts. Candidates who are specially abled have to take permission for extra 15 minutes from BCS in advance before the examination. 


PROGRAM CONTENT

Module 1 – Business Finance Fundamentals                       

  • Assessing a Monetary Situation
  • Why Create a Monetary Incident?
  • Techniques used for evaluating a Financial Incident
    • Payback – Calculation, Risk and Limitations
  • An overview of IRR
    • Define Decision Rule of Internal Rate of Return
    • Deriving and Using IRR (Internal Rate of Return)
  • Discounted Cash Flow
    • Purpose, Calculation and The Decision Rule of Net Present Value
  • An overview of Budgeting, Costing and Pricing
  • Define Cash Flow and Cash Management
    • Forecasting Cashflow
    • Cash flow in making decisions
    • Define profit and Cashflow
  • Define Budgets and Departmentalised Businesses
    • Describe purpose of budgets
    • What are reasons for departmentalisation?
    • Define Cost centres and profit centres
  • Costing and Pricing
    • Fixed and Variable costs
    • Direct and indirect costs
    • An overview of Contribution Analysis and Break-Even analysis
  • An introduction to Statement of Financial Position (Balance Sheet)
    • Purpose and Structure
    • The nature, purpose and types of Capital
    • Current and non-current liabilities
  • An introduction to Income and Expenditure
    • What are Operating Profit and its importance?
    • Define Revenue (turnover)
    • What is the Cost of Sales?
    • Define Administrative Expenses
    • What is Profit after Tax?
  • Statement of Cash Flows (Cash Flow Statement)
  • What are Ratios?
  • Types of Ratios
    • Profitability Ratios
      • Operating Margin Ratio
      • Return on Capital Employed ratios
    • Liquidity Ratios
      • Current ratios
      • Acid Test ratios
    • Gearing (Leverage) Ratio
      • Debt/Equity Ratio

 

Module 2 – Organisational Behaviour Summary

  • An Overview of Market analysis and competitive advantage
    • Porter’s Five Forces Analysis
    • Analysing the portfolio - Boston Box
    • Delivering value - Porter’s Value Chain
  • Organisational behaviour and culture
    • What is organisational behaviour?
    • Organisational effectiveness and the Balanced Scorecard
    • Understanding and analysing culture
      • Organisational Cultural Types (Deal and Kennedy; Handy)
      • International Cultures (Hofstede)
      • The Cultural Web
  • Group formation
    • Groups and group dynamics
    • Formal and informal groups
      • Groups and group tasks
      • Characteristics of formal groups
      • Homan’s theory of group formation
      • Tuckman and Jensen’s theory of group development
      • Characteristics of informal groups
      • Social networks
  • Principles of organisational structure
    • Organisation structuring
      • Elements of organisation structure
      • The six Structure Levels
      • The Leavitt Diamond
    • Types of jobs
      • Work specialisation
      • Flat and tall hierarchies
      • Span of control
    • Line, staff and functional relationships
    • Formalisation of rules and procedures
    • Centralisation v decentralisation
      • Advantages
      • Disadvantages
  • Operating models
    • Organisation structures and their characteristics
      • Functional
      • Divisional – product or service/ geography/ customer
      • Matrix
      • Team-based – cross-functional/ project
    • Organisational boundaries
      • Boundaryless organisations
      • Outsourcing
      • Offshoring
      • Hollow organisation structures
      • Modular organisation structures
      • Virtual Organisations
      • Collaborations and strategic alliances

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ABOUT Swansea

Swansea is a coastal city lies on the south coast of Wales with a population of around 241,300 in 2014. The county of Swansea is the second largest and most populous city in the Wales followed by Cardiff. The city is situated between the ancient Welsh and Glamorgan‘s historic county boundaries and surrounded by Bristol Channel and Swansea Bay. The city was also known as Copperopolis due to the presence of copper industry in the 19th century. The town got the city status in 1969 during the Prince Charles’s tour to Wales. The city comprises four physical areas include Gower Peninsula, urban and suburban zone stretching to the towns of Gorseinon, Lliw uplands and coastal strip around Swansea Bay.

History

The name of the city is derived from Sveinn’s island, referring settlement is developed on the raised ground in marshes. The early evidence of the area demonstrated the Bronze Age, Stone Age and Iron Age. It has been suggested that the city has developed as a Viking trading post. The first charter was granted to the city in the 11th century and it gained the status of the borough.  A marcher lordship was formed in the city after the Norman Empire and incorporated land around the manor of Kilvey, Swansea Bay and the peninsula. The borough charter was granted between 1158 and 1184 and gained the status of chief lordship town.

During the Industrial Revolution, the city served as the key logical base for copper smelting works. The wool, cloth, wine and coal was traded through the Swansea port. The population of the city expanded significantly in the 18th century. The lower Swansea valley was filled with waste products and derelict works due to decline in heavy industries in the town in the 20th century. The Lower Swansea Valley Scheme was introduced in the city to bring the wasteland into the usable condition. This resulted in the construction of Enterprise Zone over the wasteland and north and south dock became Parc Tawe and Marina respectively. The city was the prime target of German bombers during the Second World War due to the presence of the heavy industries in the town and the centre of the town was significantly affected.  

Economy

The economy of the city was based on metals, copper and mining industry in the 18th century.  These heavy industries declined and the majority of the copper ores were melted in the lower Swansea valley. The trend of the economy shifted to light industries and service sector. More than 90% of the workforce is engaged in the service sector including banking, finance, education, public administration and insurance. Headquarter of the Driver and Vehicle Licensing Agency is based in the city and provided employment to around 6000 people in the city while other major employers in the city include Virgin Media, Amazon, Admiral Group, BT and HSBC. The city is home to the worldwide customer care centre of the Virgin Atlantic, handling baggage claims, customer relations, reservations and sales. 

Education

The city has six infants, one nursery, five junior, fifteen comprehensive and seventy-seven primary schools in the city. The campus of Swansea University is located in the Singleton Park for higher education. The engineering department of the university has done an outstanding work for solving engineering design problems and acknowledged as a centre of excellence. The other departments of the university such as Physics, Computer Science and History were also renowned for their achievements. The third best medical school in the country after Cambridge and Oxford ‘Swansea University Medical School’ is located in the city. The other higher educational institutes are Gower College and University of Wales Trinity Saint David.