ITIL® Training

Get familiar with ITIL® Framework and related terminologies

TOPIC INTRODUCTION

ITIL® Training introduces a methodology of ITIL® framework that comprises a series of qualifications focusing on various aspects of ITIL® best practice. The organisations who want to improve the efficiency of key business capabilities can use ITIL® Framework within their projects. These capabilities may include IT Service Management, Program, project and security.

  • PeopleCert accredits all our ITIL® courses

  • Delivered by highly qualified and certified instructors

  • Become ITIL® Expert with our ITIL® Training program

  • We provide training at luxury venues

  • Achieve operational excellence by implementing activities and functions of ITIL® Frameworks

  • Key learning points and tutor support

ITIL® Training Courses

ITIL® Foundation

ITIL® Foundation course provides the delegates with the understanding of concepts, terminologies, processes and principles used in ITIL® Service Lifecycle. It is the entry-level certification and act...

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ITIL® Practitioner

ITIL® Practitioner course presents a systematic way to use ITIL® guidance to enhance new or existing services within the service. This course will cover nine guiding principles, its approaches, metri...

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ITIL® Foundation and Practitioner

ITIL® Foundation & Practitioner is a 5-days training that includes ITIL® Foundation and ITIL® Practitioner course collectively. In ITIL® Foundation part, the delegates will get to know about the basi...

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ITIL® Service Lifecycle - Service Operation

MSP Training introduces ITIL® Service Lifecycle- Service Operation course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle. In ITIL® Foundation part, the deleg...

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ITIL® Service Lifecycle- Service Transition

ITIL® Service Lifecycle- Service Transition course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Servi...

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ITIL® Service Lifecycle - Service Design

ITIL® Service Lifecycle- Service Design course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Design exam that leads to...

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ITIL® Service Lifecycle- Service Strategy

ITIL® Service Lifecycle- Service Strategy course that provides comprehensive knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Service Lifecycle- Service...

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ITIL® Service Lifecycle - Managing Across The Lifecycle

ITIL® Service Lifecycle- Managing Across the Lifecycle is a 5-day course that allows the delegates to gather all the knowledge they acquired throughout the ITIL® training programme. During the course...

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ITIL® Service Capability - Service Offerings & Agreements

MSP Training introduces Service Offerings and Agreements course that provides comprehensive knowledge regarding the practices for Service Design and Service Strategy phases of ITIL® Service Lifecycle...

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ITIL® Service Capability - Release, Control & Validation

ITIL® Service Capability – Release, Control and Validation course focus on the practical application of Release, Control and Validation practices.

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ITIL® Service Capability - Planning, Protection and Optimisation

ITIL® Service Capability - Planning, Protection and Optimization course is designed to help the delegates in getting awareness of concepts and terminologies used to create an effective IT infrastruct...

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ITIL® Service Lifecycle - Continual Service Improvement

ITIL® Service Lifecycle- Continual Service Improvement (CSI) course that provides in-depth knowledge regarding the areas of the ITIL® Service Lifecycle to prepare the delegates for ITIL® Continual Se...

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ITIL® Overview

MSP introduces one-day overview course on ITIL® that provides in-depth knowledge regarding the management of IT as a service using ITIL® methodology. During the training, the delegates will learn how...

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PROGRAM OVERVIEW

ITIL® is a structured approach in which ITIL® Foundation is the initial course and goes to higher levels in the certification scheme. Each certificate will contribute some points towards the ITIL® Expert Level.

ITIL® Training includes the following certifications:

  • ITIL® Foundation
  • ITIL® Practitioner
  • ITIL® Service Capability
  • ITIL® Service Lifecycle
  • ITIL® Managing Across the Service Lifecycle

 

Why should I take ITIL® Training?

There are various benefits of becoming ITIL® Certified. One of them is improved productivity within the organisation by implementing IT service management.  By adopting ITIL® in the organisation, the service providers will be able to:

  • Optimise the experience of user so that they become your permanent customer
  • Show the value for money. No matter if it is customer or some business
  • Improve the organisational productivity by supporting the result or outcome.
  • Enable the change the business to adopt the updated technology within the organisation
  • Effectively manage and control the risk associated while fulfilling the business requirement
  • Improve the organisational services to lead the market continually

 

Why choose MSP Training?

MSP Training is one of the leading training providers of ITIL® Certifications in the UK. Our instructors are certified and experienced. The training includes latest or updated study material with the best quality. MSP Training is trusted by many professionals and industry leading brands throughout the UK. Our support team is available 24*7.


DATES, PRICES AND EVENTS

Course Name Dates Duration Price
ITIL® Foundation and Practitioner 27/08/2019 Dunfermline
5 days
£6499

ABOUT Dunfermline

Dunfermline, city situated in the core of Fife, Scotland, the United Kingdom.  As per the 2011 population census, the population stands approximately 49,706. The next census of 2015, showed Dunfermline’s population was around 50,380. The population of the Dunfermline makes the largest locality in Fife. It stands on the tenth rank  in Scotland, United Kingdom

The Dunfermline town first came into the existence in the 11th century.The town has so many historical importance and leisure facilities of the town are world class. It attracts thousands of tourists every year. The main focus of employment is to the tertiary sector. It contributes the lion’s share of employers and known as Sky UK. The Other major job opportunities are provided by Best Western, Amazon, FMC Technologies, Lloyds and Nationwide in Dunfermline.

History

There have been many stories behind the explanation of the name of the city “Dunfermline”. The first half comes from Gaelic, ultimately means a hill. The rest of the word means Problematic. The midterm classified as another name of the Tower burn as per records of the medieval era.

The city has experienced rapid expansion since beginning of the 20th century. The prominent area was Expansion corridor on the eastern  front of the tow. There is the plan to expand the M90 road corridor till the deadline of 2022. The number of developments also include built of 6000 homes, 3 new schools, new community infrastructure, and the Fife Leisure Park employment land

Today, the town is also recognized as the dormitory town and the main center for the west Fiffe area. Apart from this, Shopping malls, major public park, college campus at Halbach. The prominent online retailer Amazon.com has opened a major outlet in the city.

Sport

Dunfermline is home to various sports and games such as  Professional rugby, Football, and cricket teams. East End Park is reserved for the Dunfermline Athletic football team to get ready for Scottish Championship. The team becomes prominent after winning Scottish Cup two times in 1961 and 1968 and gained a lot of respect among the local community. A cricket club is also based at Carnegie Cricket Ground which is an athletics ground at Pitreavie. Edward training pool also has new 25 meters 6 land deck level pool with movable floor. There is an improved entrance and reception area with new gym and a new cafe.

Education, Landmarks and Notable Buildings

There are total 14 primary schools and 4 secondary schools in the region. Rest of the education sector is being given by the private school. Calaiswood ASN School especially meant for children so that maximum take care can be given to maintaining health norms and learning methods.

The Oldest secondary school in town is Dunfermline High School that was established in 1816. This school was transformed and renamed as Queen Anne Street. Since 1994, This School serves both western and southern parts of town. In Wellwood towards the north-west area of the town, Queen Anne High School is located. In 1972, Woodmill High School was updated which was originally a junior secondary school. The school was developed in Priory Land. In 1969, St Columba’s high school become one of two Roman Catholic secondary schools in the region. School server people are living in West Fife. Fife College provided further education and was known as Lauder Technical School in 1899 and Andrew Carnegie provided its funding. In 1910, the textile school was founded and funded by Carnegie. Later it was known as Technical School in 1927. In 1951, the school recognized as a technical college. Later on,  The college was renamed to Lauder College. In 2007 it became Carnegie College.

The Scoto-Normon monastic architecture, Dunfermline Abbey is A listed building. It attracted lion’s share tourist of the United Kingdom.

 

Overview of ITIL® 2011 Edition

Information Techno...